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Call Quality Very Poor

  • 22-01-2019 2:09pm
    #1
    johnnyleitrim
    Registered Users, Registered Users 2 Posts: 26 ✭


    I'm not able to tell if this is a problem with my phone or eir connection, but the quality of phone calls today has been very poor.  Constantly breaking up / loosing seconds of audio.  I've rang a number of different landline numbers, and the poor call quality has been the same.

    This is the first time this has happened when calling from my home.

    Is there an issue with call quality on the eir network at present?


Comments

  • #2
    eir: Grainne
    Closed Accounts Posts: 798 ✭✭✭eir: Grainne


    johnnyleitrim wrote: »
    I'm not able to tell if this is a problem with my phone or eir connection, but the quality of phone calls today has been very poor.  Constantly breaking up / loosing seconds of audio.  I've rang a number of different landline numbers, and the poor call quality has been the same.

    This is the first time this has happened when calling from my home.

    Is there an issue with call quality on the eir network at present?
    Hi johnnyleitrim, 

    Sorry to hear you are having a problem with your phone. 

    We are not aware of any problems

    What I would advise is to contact our technical team on 1890260260

    Grainne


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