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sir broadband contact number

  • 17-01-2019 8:09pm
    #1
    creaghadoos
    Registered Users, Registered Users 2 Posts: 274 ✭✭


    searched everywhere for a contact number that i can ring from a uk mobile.
    i have FTTH and want to speak with customer service,
    i work in northern ireland all day and can't ring the usual numbers.


Comments

  • #2
    eir: Kellie
    Closed Accounts Posts: 245 ✭✭eir: Kellie


    creaghadoos wrote: »
    searched everywhere for a contact number that i can ring from a uk mobile.
    i have FTTH and want to speak with customer service,
    i work in northern ireland all day and can't ring the usual numbers.
    Hi there creaghadoos,

    I am sorry that you had difficulty with locating a number.

    This is the number we have to use when you are calling from abroad 00 3531 766 2446.


    ~Kellie


  • #3
    creaghadoos
    Registered Users, Registered Users 2 Posts: 274 ✭✭creaghadoos


    i am seriously considering leaving Eir as there are loads of really good offers out there


  • #4
    eir: Kellie
    Closed Accounts Posts: 245 ✭✭eir: Kellie


    creaghadoos wrote: »
    i am seriously considering leaving Eir as there are loads of really good offers out there
    Hi there creaghadoos,

    I can completely understand and I am sorry to hear that you are thinking of leaving us.

    Unfortunately, I m unable to deal with this kind of query in relation to packages. I would suggest that you contact a member of our Customer Care department by either calling them or by using our webchat here. They will be able to assist you further with this query.

    ~Kellie


  • #5
    creaghadoos
    Registered Users, Registered Users 2 Posts: 274 ✭✭creaghadoos


    eir: Kellie wrote: »
    creaghadoos wrote: »
    i am seriously considering leaving Eir as there are loads of really good offers out there
    Hi there creaghadoos,

    I can completely understand and I am sorry to hear that you are thinking of leaving us.

    Unfortunately, I m unable to deal with this kind of query in relation to packages. I would suggest that you contact a member of our Customer Care department by either calling them or by using our webchat here. They will be able to assist you further with this query.

    ~Kellie
    phoning is a waste of time and the web chat is the biggest waste of time ever, and i would question the point of having people on boards who are unable to deal with things,  no offence , just wish Eir would give the likes of yourselves access and authority to sort things


  • #6
    eir: Kellie
    Closed Accounts Posts: 245 ✭✭eir: Kellie


    creaghadoos wrote: »
    eir: Kellie wrote: »
    creaghadoos wrote: »
    i am seriously considering leaving Eir as there are loads of really good offers out there
    Hi there creaghadoos,

    I can completely understand and I am sorry to hear that you are thinking of leaving us.

    Unfortunately, I m unable to deal with this kind of query in relation to packages. I would suggest that you contact a member of our Customer Care department by either calling them or by using our webchat here. They will be able to assist you further with this query.

    ~Kellie
    phoning is a waste of time and the web chat is the biggest waste of time ever, and i would question the point of having people on boards who are unable to deal with things,  no offence , just wish Eir would give the likes of yourselves access and authority to sort things
    I completely understand your frustration creaghadoos.

    Alternatively, you could try contacting our Sales department on 1800 503 303, they may be able to assist you.

    I wish I had better news for you.

    ~Kellie


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