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Switching from eir

  • 15-01-2019 12:44am
    #1
    Logo
    Registered Users, Registered Users 2 Posts: 720 ✭✭✭


    Last month I switched from eir and received a letter from eir explaining that I would receive a letter shortly with full details of how to return equipment. However to date I've not received any letter with instructions. Can you look into this please. Thanks


Comments

  • #2
    eir: Grainne
    Closed Accounts Posts: 798 ✭✭✭eir: Grainne


    Logo wrote: »
    Last month I switched from eir and received a letter from eir explaining that I would receive a letter shortly with full details of how to return equipment. However to date I've not received any letter with instructions. Can you look into this please. Thanks
    Hi Logo, 

    Details on how to return your equipment can be found here

    My apologies you did not receive this information. 

    Grainne


  • #3
    Logo
    Registered Users, Registered Users 2 Posts: 720 ✭✭✭Logo


    eir: Grainne wrote: »
    Logo wrote: »
    Last month I switched from eir and received a letter from eir explaining that I would receive a letter shortly with full details of how to return equipment. However to date I've not received any letter with instructions. Can you look into this please. Thanks
    Hi Logo, 

    Details on how to return your equipment can be found here

    My apologies you did not receive this information. 

    Grainne
    Hi Grainne,
    The Freepost option in the link you provided doesn't say where to send the equipment. It simply says to "[font=GT-Walsheim-Regular, Arial]attach the pre-printed labels included with your eir letter to the outside of the parcel". [/font]Can you let me know the address to return equipment please.
    Thanks


  • #4
    eir: Grainne
    Closed Accounts Posts: 798 ✭✭✭eir: Grainne


    Logo wrote: »
    eir: Grainne wrote: »
    Logo wrote: »
    Last month I switched from eir and received a letter from eir explaining that I would receive a letter shortly with full details of how to return equipment. However to date I've not received any letter with instructions. Can you look into this please. Thanks
    Hi Logo, 

    Details on how to return your equipment can be found here

    My apologies you did not receive this information. 

    Grainne
    Hi Grainne,
    The Freepost option in the link you provided doesn't say where to send the equipment. It simply says to "[font=GT-Walsheim-Regular, Arial]attach the pre-printed labels included with your eir letter to the outside of the parcel". [/font]Can you let me know the address to return equipment please.
    Thanks
    Hi Logo, 

    You can send the equipment back through parcel motel also. It is free of charge. All you need is your eir account number. The link to send back with parcel motel can be found in the above link. 

    The address you can return the equipment is 
    Eir Returns
    Freepost FLK540
    Limerick

    Thanks, 
    Grainne


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