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ComReg Complaint

  • 11-01-2019 12:47pm
    #1
    AlfaGTV76
    Registered Users, Registered Users 2 Posts: 13 ✭


    Folks

    I have registered a complaint with ComReg on the basis of Eir's failure to provide a service they have advertised and for which they have received payment for.
    This is a breach of contract where the consumer has a reasonable expectation that the vendor will provide a service as advertised.

    This is the only way to get them to fix their issues.

    https://www.comreg.ie/queries-complaints/got-a-question/


Comments

  • #2
    eir: Grainne
    Closed Accounts Posts: 798 ✭✭✭eir: Grainne


    AlfaGTV76 wrote: »
    Folks

    I have registered a complaint with ComReg on the basis of Eir's failure to provide a service they have advertised and for which they have received payment for.
    This is a breach of contract where the consumer has a reasonable expectation that the vendor will provide a service as advertised.

    This is the only way to get them to fix their issues.

    https://www.comreg.ie/queries-complaints/got-a-question/
    Hi AlfaGTV76, 

    In order for ComReg to investigate your complaint, you will need to have logged an official complaint with eir. 

    You can log a complaint by clicking this link

    An agent in our complaints team will respond to your complaint. A confirmation email will be sent once the email has been received. 

    Grainne


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