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Eir TV Guide Issue

  • 09-01-2019 11:36pm
    #1
    bugsyb4
    Registered Users, Registered Users 2 Posts: 401 ✭✭


    Hi,

    I am assuming this is just an issue for my TV but maybe not.

    Basically one of my channels number 131 Discovery ID on the TV guide every day has the same programming for the whole day and doesn't update day after day so have no clue what programme is on at that time and what it is about as the TV guide is showing stale listings.

    So for example from 10-11pm shows as Scott Peterson: An American Murder Mystery and then from 11pm-6am Scott Peterson: An American Murder Mystery again. This is a big timeslot so missing a lot of programs there, the rest of the TV guide on all other channels looks fine so this is very strange!!!

    We do watch this channel quite a lot and have taped this show previously so not sure if this has something to do with it. Can you please advise on this malfunction and provide a fix.

    Thanks,
    Michael


Comments

  • #2
    eir: Grainne
    Closed Accounts Posts: 798 ✭✭✭eir: Grainne


    bugsyb4 wrote: »
    Hi,

    I am assuming this is just an issue for my TV but maybe not.

    Basically one of my channels number 131 Discovery ID on the TV guide every day has the same programming for the whole day and doesn't update day after day so have no clue what programme is on at that time and what it is about as the TV guide is showing stale listings.

    So for example from 10-11pm shows as Scott Peterson: An American Murder Mystery and then from 11pm-6am Scott Peterson: An American Murder Mystery again. This is a big timeslot so missing a lot of programs there, the rest of the TV guide on all other channels looks fine so this is very strange!!!

    We do watch this channel quite a lot and have taped this show previously so not sure if this has something to do with it. Can you please advise on this malfunction and provide a fix.

    Thanks,
    Michael
    Hi Micheal, 

    Sorry to hear you are having this problem with your tv. 

    The team that deals with this is our technical team. You can call them on 1890260260 or contact our online technical team here

    Grainne


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