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New order status

  • 07-01-2019 04:27PM
    #1
    mousi
    Registered Users, Registered Users 2 Posts: 61 ✭✭


    hi i was due to get 1000mb fibre installed to my home mid December and the installation was cancelled by text i have being unable to get through to a customer service agent since can you tell me what is the status of my order please


Comments

  • #2
    eir: Ahren
    Closed Accounts Posts: 202 ✭✭eir: Ahren


    mousi wrote: »
    hi i was due to get 1000mb fibre installed to my home mid December and the installation was cancelled by text i have being unable to get through to a customer service agent since can you tell me what is the status of my order please
    Hi there mousi.


    Thank you for getting in touch with us here.


    I would be happy check this for you.

    Could you please PM me the following- 

    Account number,
    Name on the account, 
    Address, 
    Date of birth.

    Thank you.
    -Ahren


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