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Eir Modem Returned - still receiving bill for same

  • 07-01-2019 01:48PM
    #1
    sannf
    Registered Users, Registered Users 2 Posts: 1 ✭


    My Eir account was closed on 18/09/18 - sent back modem to Eir Returns on 13/10/18 - now receiving constant requests for overdue account even though account is closed and nothing is outstanding - Could you look into same for me

    Sannf 


Comments

  • #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    sannf wrote: »
    My Eir account was closed on 18/09/18 - sent back modem to Eir Returns on 13/10/18 - now receiving constant requests for overdue account even though account is closed and nothing is outstanding - Could you look into same for me

    Sannf 
    Hi sannf, 

    I'm sorry to hear about the issues you are having with ourselves. 

    Feel free to PM me your account number, full name on the account, email address and date of birth and I'll have a look into this for you. 

    Thanks

    Tracey 


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