Gas Networks Ireland maintenance

TreyAz

So Gas Networks Ireland called out on fri to do some essential maintenance to all the houses on our road. Our boiler stopped working after; now the guy said it was on its last legs but it's a bit too much of a coincidence that it stopped working (igniting ?) immediately afterwards. Do we have any come back or just accept that the boiler or fan needs replacement ?

stampydmonkey

Just wondering if u were you without a gas supply at any stage during the works?

TreyAz

Not sure, I wasn't there myself. They did some work on the meter, dug up pipes etc. We switched the heat off then. They came back later to make sure everything was working, seemed a bit annoyed that we had switched the heat off (?) because he had to wait for " the air to be sucked out of the boiler" so it would fire up. The flame came on, so that was that, and we didn't really notice until the following day that there was no hot water etc. The guy came out today and says the fan is broken and nothing to do with the maintenance ?

It’s like asking the water board to repair a tap after they turned the water off for a little while.

Turning off a supply cannot cause a problem but sometimes it can identify a inherent issue.

Esel

Is there a pilot light, and have you checked that it is lit? (I know you said the boiler worked after the interruption of the supply, but it may have extinguished after that).

TreyAz

gary71 wrote: »

Turning off a supply cannot cause a problem but sometimes it can identify inherent issue.

Well almost immediately after they performed their unasked for "maintenance" the fan failed (this is the problem, by their own admission). Perhaps this is coincidence, but if it isn't then they are at least partially responsible surely ?

TreyAz

Esel wrote: »

Is there a pilot light, and have you checked that it is lit? (I know you said the boiler worked after the interruption of the supply, but it may have extinguished after that).

No pilot light, when I turn the timer on the boiler just clicks once and hums

DGOBS

Turning off the gas could in no way cause a fan to fail.

Sleeper12

gary71 wrote:

Turning off a supply cannot cause a problem but sometimes it can identify inherent issue.

DGOBS wrote:

Turning off the gas could in no way cause a fan to fail.

Two good plumbers above have answered your question.

TreyAz wrote:

Well almost immediately after they performed their unasked for "maintenance" the fan failed (this is the problem, by their own admission). Perhaps this is coincidence, but if it isn't then they are at least partially responsible surely ?

It was coincidence.

I've had threatening calls from a chap before. I replaced his sisters electric shower & a little while later they developed an airlock. I tried my best to explain that the shower has a dedicated supply from the attic tank and has its own isolation valve. There is nothing I could have done to create an airlock in the rest of the house as the shower supply is totally independent to the rest of the house. This didn't stop him threatening me & doing as much damage to my business as possible on social media and business reviews. His mentally was that it was too much of a coincidence and it had to be my fault.

Sometimes it is just coincidence

Your fan is electric it has absolutely no connection to your gas supply, they are totally independent of each other.