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CRN FTTH

  • 04-01-2019 02:13PM
    #1
    oneillsa
    Registered Users, Registered Users 2 Posts: 27 ✭


    I want to transfer to another provider as the router keeps failing (I’m on my second one, which is not working correctly). In order to transfer I need my CRN number for my FTTH broadband. I was told yesterday that this is my phone number. This not the correct number. The new supplier needs the CRN. Thank you.


Comments

  • #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    oneillsa wrote: »
    I want to transfer to another provider as the router keeps failing (I’m on my second one, which is not working correctly). In order to transfer I need my CRN number for my FTTH  broadband. I was told yesterday that this is my phone number. This not the correct number. The new supplier needs the CRN. Thank you.
    Hi oneillsa, 

    When you are moving over to another service provider they do require a UAN number from your existing company to process the move. The CRN number is your landline number. 

    Can you clarify if you have provided these details to them?

    Thanks 

    Tracey 


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