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Is there any issue with eir internet phone?

  • 04-01-2019 09:20AM
    #1
    devil-80
    Registered Users, Registered Users 2 Posts: 979 ✭✭✭


    Hi, I restarted modem 2 days ago and now cant make any calls via app or phone. On my router voip light is not one and when i dial any numbers over the phone line is busy all the time.
    Can you tell me whats is wrong? Do i need any settings?


Comments

  • #2
    eir: Ahren
    Closed Accounts Posts: 202 ✭✭eir: Ahren


    devil-80 wrote: »
    Hi, I restarted modem 2 days ago and now cant make any calls via app or phone. On my router voip light is not one and when i dial any numbers over the phone line is busy all the time.
    Can you tell me whats is wrong? Do i need any settings?
    Hi devil-80.

    Thank you for getting in touch with us here.

    If you could PM me the following information I would be happy to help you with this.
     
    1. Account number and name on the account. 
    2. Can you confirm if you're the account holder?
    3. Address (Full first line)
    4. Date of birth.

    Thanks.
    -Ahren


  • #3
    devil-80
    Registered Users, Registered Users 2 Posts: 979 ✭✭✭devil-80


    Got it sorted via chat. Thanks


  • #4
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    devil-80 wrote: »
    Got it sorted via chat. Thanks
    No problem at all, glad to hear you got this sorted. 

    I'll pass this feedback on to Ahern. 

    Thanks 

    Tracey 


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