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Can't download last bill

  • 02-01-2019 10:09am
    #1
    jcmg73
    Registered Users, Registered Users 2 Posts: 58 ✭✭


    Hi I'm trying to get a copy of my final bill off your website. I can see how much I owe but it's not letting me download a copy of the bill so I can see a full break down of the charges.
    I want to see what the extra charges are for and think it's a bit excessive to be charged €35 for approximately a week's worth of broadband while I was changing providers


Comments

  • #2
    eir: Ahren
    Closed Accounts Posts: 202 ✭✭eir: Ahren


    jcmg73 wrote: »
    Hi I'm trying to get a copy of my final bill off your website. I can see how much I owe but it's not letting me download a copy of the bill so I can see a full break down of the charges.
    I want to see what the extra charges are for and think it's a bit excessive to be charged €35 for approximately a week's worth of broadband while I was changing providers
    Hi jcmg73

    thank you for getting in contact with us here.
    I would be happy to look into this for you
    Could you please PM me the following account information.

    1. Account number and name on the account. 
    2. Can you confirm if you're the account holder?
    3. Address (Full first line)
    4. Date of birth.

    Thank you.
    -Ahren


  • #3
    jcmg73
    Registered Users, Registered Users 2 Posts: 58 ✭✭jcmg73


    Pm sent


  • #4
    eir: Ahren
    Closed Accounts Posts: 202 ✭✭eir: Ahren


    jcmg73 wrote: »
    Pm sent
    Hi jcmg73.

    I have replied to you PM.

    Thank you.
    -Ahren


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