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Yet another exit fee

inigo · 2019-01-02 09:05:48

Hello, I have recently switched from EI to a different provider. A €50 exit fee has been applied to my closing bill but I was with EI for more than 12 months before the switch. Can someone please look into this? Thank you

02-01-2019 9:05am

#1

inigo

Registered Users, Registered Users 2 Posts: 650 ✭✭✭

Join Date: August 2004

Posts: 558

Hello,

I have recently switched from EI to a different provider. A €50 exit fee has been applied to my closing bill but I was with EI for more than 12 months before the switch. Can someone please look into this?

Thank you

0

Comments

#2 02-01-2019 9:17am
Electric Ireland: Brige

Closed Accounts Posts: 15 ✭

Join Date: November 2018

Posts: 15
Hi inigo,

Thanks for getting in touch.

For us to look into this for you, could you please send us a private message with the following information?
Your full name

Your Electric Ireland account number

Your address

Your contact telephone number

Confirmation you are the account holder (Yes/No)

[*]
We can then look into this matter for you.

Should you have any other questions in the meantime, please let us know.

Thanks,
Brige

0