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Personal Current Account Application Online - No ID upload email received

  • 31-12-2018 9:37am
    #1
    1dave123
    Registered Users, Registered Users 2 Posts: 71 ✭✭


    Morning - I submitted an application online on Wednesday night (26th Dec) but I haven't received the promised email to upload ID etc.  Will u be able to investigate for me please?

    The application definitely went through. I know this because I received a text from BOI Sunday morning (30th) to say that the application was received and I was to check my email to upload documentation - but there is no email.


    I have checked spam folders etc.

    Thank you. 


Comments

  • #2
    Bank of Ireland: Darren
    Closed Accounts Posts: 991 ✭✭✭Bank of Ireland: Darren


    1dave123 wrote: »
    Morning - I submitted an application online on Wednesday night (26th Dec) but I haven't received the promised email to upload ID etc.  Will u be able to investigate for me please?

    The application definitely went through. I know this because I received a text from BOI Sunday morning (30th) to say that the application was received and I was to check my email to upload documentation - but there is no email.


    I have checked spam folders etc.

    Thank you. 

    Hi there,

    Thanks for getting in touch with us here.
    It can take a day or so to receive this email. If you don't receive this with the next few days please call our lending section directly on 0818200334 and the advisers there will be more than happy to help you with this.
    Thanks again.
    Darren.


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