Hkc quantum 70 RF devices

gavdeer

Hi,
Recently finished an extension, removed alarm sensors off old windows and adding them back now to new ones.
Removed RF devices in engineer menu. I’m trying to add back and keep getting ‘id already used’ on one and can’t seem to add it back. On device menu it tells me the device has no id.
Any idea what might be wrong? I’ve successfully added another one.
Thanks in advance.

altor

gavdeer wrote: »

Hi,
Recently finished an extension, removed alarm sensors off old windows and adding them back now to new ones.
Removed RF devices in engineer menu. I’m trying to add back and keep getting ‘id already used’ on one and can’t seem to add it back. On device menu it tells me the device has no id.
Any idea what might be wrong? I’ve successfully added another one.
Thanks in advance.

If you are adding a device then once the system scans for the device a red LED should light on the device.
Maybe you already have a device on the zone you are trying to enroll the device on?

gavdeer

Thanks Altor,
yes, it was actually on zone 1 (which is a beam with no id).
I found out when I opened the device and I saw tamper on zone 1.
I removed and readded to correct zone and got it sorted.
Thanks

altor

gavdeer wrote: »

Thanks Altor,
yes, it was actually on zone 1 (which is a beam with no id).
I found out when I opened the device and I saw tamper on zone 1.
I removed and readded to correct zone and got it sorted.
Thanks

Brilliant, glad you got it sorted