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Hkc quantum 70 RF devices

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  • 28-12-2018 9:11pm
    #1
    gavdeer
    Registered Users Posts: 5 ✭


    Hi,
    Recently finished an extension, removed alarm sensors off old windows and adding them back now to new ones.
    Removed RF devices in engineer menu. I’m trying to add back and keep getting ‘id already used’ on one and can’t seem to add it back. On device menu it tells me the device has no id.
    Any idea what might be wrong? I’ve successfully added another one.
    Thanks in advance.


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    #2
    altor
    Registered Users Posts: 11,674 ✭✭✭✭altor


    gavdeer wrote: »
    Hi,
    Recently finished an extension, removed alarm sensors off old windows and adding them back now to new ones.
    Removed RF devices in engineer menu. I’m trying to add back and keep getting ‘id already used’ on one and can’t seem to add it back. On device menu it tells me the device has no id.
    Any idea what might be wrong? I’ve successfully added another one.
    Thanks in advance.

    If you are adding a device then once the system scans for the device a red LED should light on the device.
    Maybe you already have a device on the zone you are trying to enroll the device on?

    www.altor.ie



  • Options
    #3
    gavdeer
    Registered Users Posts: 5 ✭gavdeer


    Thanks Altor,
    yes, it was actually on zone 1 (which is a beam with no id).
    I found out when I opened the device and I saw tamper on zone 1.
    I removed and readded to correct zone and got it sorted.
    Thanks


  • Options
    #4
    altor
    Registered Users Posts: 11,674 ✭✭✭✭altor


    gavdeer wrote: »
    Thanks Altor,
    yes, it was actually on zone 1 (which is a beam with no id).
    I found out when I opened the device and I saw tamper on zone 1.
    I removed and readded to correct zone and got it sorted.
    Thanks

    Brilliant, glad you got it sorted

    www.altor.ie



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