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Issue with permissions, need urgent help

  • 28-12-2018 8:50am
    #1
    sheepman
    Registered Users, Registered Users 2 Posts: 78 ✭✭


    Hi guys,

    I'm having a major issue. I have WordPress installed on my hosting plan but for the last few weeks I can't log in. I've tried deleting everything and reinstalling the WordPress files but to no avail. Basically, I'm getting a 403 error when I try to log in which reads: "You don't have permission to access /wp-login.php on this server".

    I've changed the permissions on my home directory (HTTP) and my root folder for my website to reflect 755 but nothing works.

    Can you please give me advice?


Comments

  • #2
    Alan Forbes
    Registered Users, Registered Users 2 Posts: 1 ✭Alan Forbes


    Hi Sheepman,

    I am sorry to hear that you are experiencing difficulties. Can you email our support team and include your blacknight account ID and our technical support team will be able to assist you.


  • #3
    sheepman
    Registered Users, Registered Users 2 Posts: 78 ✭✭sheepman


    Alan Forbes wrote: »
    Hi Sheepman,

    I am sorry to hear that you are experiencing difficulties. Can you email our support team and include your blacknight account ID and our technical support team will be able to assist you.
    Okay thanks Alan.


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