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Samsung Gear 3 frontier and Huawei p20 lite

  • 25-12-2018 11:09pm
    #1
    Jeremiah Jobling
    Registered Users, Registered Users 2 Posts: 35 ✭


    Hi, I got the Samsung gear 3 smartwatch today as a gift but cannot pair it with my Huawei p 20 lite phone. The Samsung gear app keeps crashing when I try to pair. My wife bought it and was told twice in Harvey Norman that it will work. Anyone know if this should work, and I just need to figure it out, or am I wasting time? Thanks.


Comments

  • #2
    fritzelly
    Registered Users, Registered Users 2 Posts: 17,870 ✭✭✭✭fritzelly


    Is the phone fully updated?


  • #3
    Jeremiah Jobling
    Registered Users, Registered Users 2 Posts: 35 ✭Jeremiah Jobling


    Yep, checked for system updates earlier and all up to date. Also tried uninstalling Samsung gear app, restarted phone and installed Samsung gear app again. Still the app keeps crashing. It launches for a second the closes.


  • #4
    Jeremiah Jobling
    Registered Users, Registered Users 2 Posts: 35 ✭Jeremiah Jobling


    Yep, checked for system updates earlier and all up to date. Also tried uninstalling Samsung gear app, restarted phone and installed Samsung gear app again. Still the app keeps crashing. It launches for a second the closes.


  • #5
    fritzelly
    Registered Users, Registered Users 2 Posts: 17,870 ✭✭✭✭fritzelly


    Well the phone isn't listed as a tested device for Gear


  • #6
    Jeremiah Jobling
    Registered Users, Registered Users 2 Posts: 35 ✭Jeremiah Jobling


    Thanks fritzelly, doesn't sound good!


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  • #7
    OldMrBrennan83
    Closed Accounts Posts: 26,658 ✭✭✭✭OldMrBrennan83


    I had a period where the Gear app (now called Galaxy Wear) kept crashing on my Pixel 2 after the Pie update. Took months for it to get sorted.

    Try doing the cache clear, uninstall, and reinstall of Galaxy Wear, Gear S Plugin, and Samsung Accessory Service in case there was a glitch first time round. It should work with any Android phone.


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