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Boil notice

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  • 22-12-2018 10:25am
    #1
    Registered Users Posts: 470 ✭✭


    Got news of a boil notice late last night
    Had been using water all day and my daughter and 2 week old baby also so what happens now, sick for Christmas
    Surely the message should be sent quicker
    Nervous as hell now


Comments

  • Closed Accounts Posts: 1 Irish Water: Hayley


    Hi,

    We are very sorry to hear this.

    Once we receive information on any water quality or supply issues we notify our customers immediately. As soon as this information was received we updated our website and notify Local Representatives.

    Please see here for more information on the Boil Water Notice.

    Kind regards,
    Hayley


  • Registered Users Posts: 470 ✭✭catrat12


    Hi,

    We are very sorry to hear this.

    Once we receive information on any water quality or supply issues we notify our customers immediately. As soon as this information was received we updated our website and notify Local Representatives.

    Please see here for more information on the Boil Water Notice.

    Kind regards,
    Hayley

    So was the water ok yesterday until the boil notice


  • Registered Users Posts: 470 ✭✭catrat12


    Any update on this issue

    Cause


  • Registered Users Posts: 370 ✭✭Stepping Stone


    catrat12 wrote: »
    Any update on this issue

    Cause

    Giardia according to the notice on the website. https://www.water.ie/water-supply/supply-and-service-update/?ref=DLR030843

    It’s not going to disappear overnight and the labs are probably closed for Christmas, so it’ll be in place for a few days anyway.


  • Registered Users Posts: 470 ✭✭catrat12


    Any update on this please
    And will more bottle water be provided


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  • Closed Accounts Posts: 43 Irish Water: Alex M


    Hi catrat12,

    Thank you for getting in touch and we apologise for the delay in our response.

    We continue to liaise with the HSE with a view to lifting the Boil Water Notice as soon as practicable and any updates will be made available on wtr.ie/2T5aEVZ.

    Bottled water is still available at the Stars of Erin GAA Club.

    We hope this helps and please don't hesitate to get in touch again with any further queries.

    Kind regards,
    Alex


  • Registered Users Posts: 470 ✭✭catrat12


    Thank you for reply
    There is no water left up there ,will more be delivered today


  • Closed Accounts Posts: 43 Irish Water: Alex M


    Hi catrat12,

    Water was delivered this morning to the Stars of Erin GAA Club and it should still be available.

    Thanks,
    Alex


  • Registered Users Posts: 470 ✭✭catrat12


    Any update on the water as still on a boil notice in glencullen since before Christmas
    Cheers


  • Closed Accounts Posts: 43 Irish Water: Alex M


    Hi catrat12,

    Thanks for getting in touch again and we're very sorry for the inconvenience that this has caused you.

    We are working with the HSE with a view to lifting this Boil Water Notice as soon as possible. However, this Boil water Notice is still in place at the moment, once an update is received we will inform the public right away.

    Thanks,
    Alex


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