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171 Pin Expired

  • 21-12-2018 10:30am
    #1
    Karen23
    Registered Users, Registered Users 2 Posts: 1,871 ✭✭✭


    We use the 171 call answering service which is added to our bill by Eir. This morning when trying to access our messages I got a notification that our pin had expired, there's no more information given on how to change the pin. I've been on to Eir customer service and no one seems to know anything about the service, can you help ?


Comments

  • #2
    eir: Grainne
    Closed Accounts Posts: 798 ✭✭✭eir: Grainne


    Karen23 wrote: »
    We use the 171 call answering service which is added to our bill by Eir. This morning when trying to access our messages I got a notification that our pin had expired, there's no more information given on how to change the pin. I've been on to Eir customer service and no one seems to know anything about the service, can you help ?
    Hi Karen23, 

    Did you get this message on your mobile voicemail or on your landline? 

    If you could PM the following details? 
    Your Account Number,
    Full Name,
    Address
    DOB
    You are the account holder?

    As soon as I get this information I will be happy to help

    Grainne


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