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  • 20-12-2018 03:17PM
    #1
    htewari
    Registered Users, Registered Users 2 Posts: 3 ✭


    Hi,

    I recently switched to another provider and was due some money back from Eir. When I log into my account the dashboard says that I was refunded the money on the 5th of December. However I have not seen the money in my account as yet. I would be grateful if someone could look into this. I can PM the account details to a rep.

    Hitesh


Comments

  • #2
    eir: Kellie
    Closed Accounts Posts: 245 ✭✭eir: Kellie


    htewari wrote: »
    Hi,

    I recently switched to another provider and was due some money back from Eir. When I log into my account the dashboard says that I was refunded the money on the 5th of December. However I have not seen the money in my account as yet. I would be grateful if someone could look into this. I can PM the account details to a rep.

    Hitesh
    Hi there htewari,

    If you could PM me the following account details, I'd be more than happy to have a look into this for you.

    1) Account number
    2) Account name
    3) Are you the account holder?
    4) Your DOB

    5) Your full postal address

    ~Kellie


  • #3
    htewari
    Registered Users, Registered Users 2 Posts: 3 ✭htewari


    eir: Kellie wrote: »
    htewari wrote: »
    Hi,

    I recently switched to another provider and was due some money back from Eir. When I log into my account the dashboard says that I was refunded the money on the 5th of December. However I have not seen the money in my account as yet. I would be grateful if someone could look into this. I can PM the account details to a rep.

    Hitesh
    Hi there htewari,

    If you could PM me the following account details, I'd be more than happy to have a look into this for you.

    1) Account number
    2) Account name
    3) Are you the account holder?
    4) Your DOB

    5) Your full postal address

    ~Kellie
    I have done that now. Thanks.


  • #4
    eir: Kellie
    Closed Accounts Posts: 245 ✭✭eir: Kellie


    htewari wrote: »
    eir: Kellie wrote: »
    htewari wrote: »
    Hi,

    I recently switched to another provider and was due some money back from Eir. When I log into my account the dashboard says that I was refunded the money on the 5th of December. However I have not seen the money in my account as yet. I would be grateful if someone could look into this. I can PM the account details to a rep.

    Hitesh
    Hi there htewari,

    If you could PM me the following account details, I'd be more than happy to have a look into this for you.

    1) Account number
    2) Account name
    3) Are you the account holder?
    4) Your DOB

    5) Your full postal address

    ~Kellie
    I have done that now. Thanks.
    That's great htewari,

    I have just replied to your PM there.

    ~Kellie


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