Waiting for old house phone number to be returned

shenanagans

Hi

Changed over to EIR. Was given a temporary house phone number until my old number could be transferred from previous supplier. When will my old number be reactivated? Waiting since October?

eir: Tracey

shenanagans wrote: »

Hi

Changed over to EIR. Was given a temporary house phone number until my old number could be transferred from previous supplier. When will my old number be reactivated? Waiting since October?

Hi shenanagans, 

I'm sorry to hear about the delays you have experienced with your order. 

Our customer care team via 1901 will be able to assist you with this and update you on the order. Alternatively, you can chat with an agent online here

Thanks 

Tracey 

shenanagans

eir: Tracey wrote: »

Hi shenanagans, 

I'm sorry to hear about the delays you have experienced with your order. 

Our customer care team via 1901 will be able to assist you with this and update you on the order. Alternatively, you can chat with an agent online here

Thanks 

Tracey 

I've tried both options. Waste of time. Still no solution. It took weeks to get my broadband installed so my faith in your customer services is non existent.

eir: Grainne

shenanagans wrote: »

eir: Tracey wrote: »

Hi shenanagans, 

I'm sorry to hear about the delays you have experienced with your order. 

Our customer care team via 1901 will be able to assist you with this and update you on the order. Alternatively, you can chat with an agent online here

Thanks 

Tracey 

I've tried both options. Waste of time. Still no solution. It took weeks to get my broadband installed so my faith in your customer services is non existent.

Sorry to hear this has not been resolved shenanagans, 

Could you PM the following details? 
1. Full Name
2. Full Address
3. Account Number
4. You are the account holder?
5. DOB

As soon as I get this information I will check this out for you. 

- Grainne