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What the hell is Policy Expenses?

  • 15-12-2018 11:55am
    #1
    JustShay
    Registered Users, Registered Users 2 Posts: 151 ✭✭


    So my girlfriend and I were in Thailand at the start of November. She fell ill but we were covered with Chill Insurance. Aka, Mapfre Assistance.

    I sent in all original receipts, plane tickets, accommodation bookings...etc

    Today I got a letter with the settlement. It looks like this:

    Medical Expenses (8446THB) €224.56
    Less Policy Expenses €95.00

    Total Settlement Due: €129.56

    Now my question is, WHY THE HELL ARE THEY TAKING €95 from us?

    The company is MAPFRE ASSISTANCE Agency Ireland. But I bought it through Chill as a single trip policy for us both. Cost about €50 for the insurance.


Comments

  • #2
    Caranica
    Registered Users, Registered Users 2 Posts: 10,177 ✭✭✭✭Caranica


    JustShay wrote: »
    So my girlfriend and I were in Thailand at the start of November. She fell ill but we were covered with Chill Insurance. Aka, Mapfre Assistance.

    I sent in all original receipts, plane tickets, accommodation bookings...etc

    Today I got a letter with the settlement. It looks like this:

    Medical Expenses (8446THB) €224.56
    Less Policy Expenses €95.00

    Total Settlement Due: €129.56

    Now my question is, WHY THE HELL ARE THEY TAKING €95 from us?

    The company is MAPFRE ASSISTANCE Agency Ireland. But I bought it through Chill as a single trip policy for us both. Cost about €50 for the insurance.

    Was there an excess on the policy?


  • #3
    EagererBeaver
    Registered Users, Registered Users 2 Posts: 6,564 ✭✭✭EagererBeaver


    Check your policy. It will detail applicable fees/excesses/deductibles.


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