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Can I purchase extra Eir Homeplugs

  • 14-12-2018 01:29PM
    #1
    m8
    Registered Users, Registered Users 2 Posts: 907 ✭✭✭


    Can I purchase extra Eir Homeplugs as my other homeplugs are having connection issues since the Eir BB & TV was installed ( BB moved to the Eir Homeplugs) , they work most of the time but I have to re-secure them when they disconnect so I am guessing these are not 100% compatible with my own ones which are NetGear AV500. I need to either change the Eir ones of the Netgear ones.


Comments

  • #2
    Montgolfier
    Closed Accounts Posts: 878 ✭✭✭Montgolfier


    m8 wrote: »
    Can I purchase extra Eir Homeplugs as my other homeplugs are having connection issues since the Eir BB & TV was installed ( BB moved to the Eir Homeplugs) , they work most of the time but I have to re-secure them when they disconnect so I am guessing these are not 100% compatible with my own ones which are NetGear AV500. I need to either change the Eir ones of the Netgear ones.
    There routers are notorious for giving problems a lot of reconditioned routers out there.
    I have the home plugs upstairs and and downstairs and I have had a lot of wifi issues while the cable through the home plugs works fine.
    I just kept insisting there was a problem until they finally replaced the router no problem since.
    You can by the home plugs from eir or I have used a generic one in PC world it works great.


  • #3
    eir: Kellie
    Closed Accounts Posts: 245 ✭✭eir: Kellie


    m8 wrote: »
    Can I purchase extra Eir Homeplugs as my other homeplugs are having connection issues since the Eir BB & TV was installed ( BB moved to the Eir Homeplugs) , they work most of the time but I have to re-secure them when they disconnect so I am guessing these are not 100% compatible with my own ones which are NetGear AV500. I need to either change the Eir ones of the Netgear ones.
    Hi m8,

    Thanks for getting in touch with us here.

    You can, of course, purchase eir homeplugs. We have a twin set of homeplugs that you can buy for €29.99, which is added to your monthly bill. If you wish to purchase these DM me the following account details and I can process it for you.

    1) Account number
    2) Account name
    3) Are you the account holder?
    4) Your DOB

    5) Your full postal address

    ~Kellie


  • #4
    m8
    Registered Users, Registered Users 2 Posts: 907 ✭✭✭m8


    eir: Kellie wrote: »
    m8 wrote: »
    Can I purchase extra Eir Homeplugs as my other homeplugs are having connection issues since the Eir BB & TV was installed ( BB moved to the Eir Homeplugs) , they work most of the time but I have to re-secure them when they disconnect so I am guessing these are not 100% compatible with my own ones which are NetGear AV500. I need to either change the Eir ones of the Netgear ones.
    Hi m8,

    Thanks for getting in touch with us here.

    You can, of course, purchase eir homeplugs. We have a twin set of homeplugs that you can buy for €29.99, which is added to your monthly bill. If you wish to purchase these DM me the following account details and I can process it for you.

    1) Account number
    2) Account name
    3) Are you the account holder?
    4) Your DOB

    5) Your full postal address

    ~Kellie
    Thanks Kellie I will PM the details when I get home.


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