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  • 11-12-2018 1:59pm
    #1
    minikin
    Registered Users, Registered Users 2 Posts: 2,982 ✭✭✭


    Recently switched the folks over to eir fibre, was a painless process, everything happened when it was scheduled, service is great.

    Thank you!


Comments

  • #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    minikin wrote: »
    Recently switched the folks over to eir fibre, was a painless process, everything happened when it was scheduled, service is great.

    Thank you!
    Hi minikin, 

    I'm delighted to hear this :) I'll be sure to pass this feedback on. 

    If you have any queries or questions please don't hesitate in coming back to us here. 

    Thanks

    Tracey 


  • #3
    Cookiepus
    Registered Users, Registered Users 2 Posts: 121 ✭✭Cookiepus


    Record response time there Tracey
    Things are really improving
    LOLS


  • #4
    minikin
    Registered Users, Registered Users 2 Posts: 2,982 ✭✭✭minikin


    Maybe if we stopped being so negative they might be a bit more motivated to respond quicker? They only being human and all? :)

    Look I’ve had my issues in the past regarding a business account and yeah it was frustrating at the time but they fixed it as soon as the appropriate people were free to fix it.

    I just wanted to give credit where it was due... a positive thread among a lot of negative threads. :)


  • #5
    Graniteville
    Closed Accounts Posts: 292 ✭✭Graniteville


    New inhouse customer service teams are now operating - and has resulted in an immediate much improved service.  


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