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Cancelled Eir but no email received to follow up online.

  • 10-12-2018 10:29am
    #1
    edb1946
    Registered Users, Registered Users 2 Posts: 3 ✭


    I called Eir this morning to cancel my contract, they said I would get an email to follow through with the cancellation online, code to mobile etc. No email has come yet. When should I expect to get that?


    edb


Comments

  • #2
    Max2016
    Registered Users, Registered Users 2 Posts: 30 ✭Max2016


    edb1946 wrote: »
    I called Eir this morning to cancel my contract, they said I would get an email to follow through with the cancellation online, code to mobile etc. No email has come yet. When should I expect to get that?


    edb
    Had the same problem, ended up having to ring again and get them to send while I was on the phone!

    Check your bill too, as they are billing me for full price service, dated after my contract is up.


  • #3
    edb1946
    Registered Users, Registered Users 2 Posts: 3 ✭edb1946


    Max2016 wrote: »
    edb1946 wrote: »
    I called Eir this morning to cancel my contract, they said I would get an email to follow through with the cancellation online, code to mobile etc. No email has come yet. When should I expect to get that?


    edb
    Had the same problem, ended up having to ring again and get them to send while I was on the phone!

    Check your bill too, as they are billing me for full price service, dated after my contract is up.
    I am out of contract, so they shouldn't be billing me anymore then what I have used. I will call again as you did and see what happens.


  • #4
    edb1946
    Registered Users, Registered Users 2 Posts: 3 ✭edb1946


    I got a text with a link and code and it went through :D


  • #5
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    edb1946 wrote: »
    I got a text with a link and code and it went through :D
    Hi edb1946, 

    I'm glad to hear you got this sorted :)

    If you have any further queries or questions please come back to us. 

    Thanks

    Tracey 


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