Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Cancelled account outstanding credit

  • 07-12-2018 11:22am
    #1
    mguja
    Registered Users, Registered Users 2 Posts: 270 ✭✭


    Hi, I canceled bilpay account but looks like I have credit, how to get refund?
    Your bill amount is € -14.24



    I tried to contact eir but without an active number I can not talk to customer care.


Comments

  • #2
    eir: Kellie
    Closed Accounts Posts: 245 ✭✭eir: Kellie


    mguja wrote: »
    Hi, I canceled bilpay account but looks like I have credit, how to get refund?
    Your bill amount is € -14.24



    I tried to contact eir but without an active number I can not talk to customer care.
    Hi mguja,

    If you could PM me the following account details, I can have a look into this for you.

    1) Account number
    2) Account name
    3) Are you the account holder?
    4) Your DOB

    5) The first line of your address

    ~Kellie


  • #3
    mguja
    Registered Users, Registered Users 2 Posts: 270 ✭✭mguja


    eir: Kellie wrote: »
    mguja wrote: »
    Hi, I canceled bilpay account but looks like I have credit, how to get refund?
    Your bill amount is € -14.24



    I tried to contact eir but without an active number I can not talk to customer care.
    Hi mguja,

    If you could PM me the following account details, I can have a look into this for you.

    1) Account number
    2) Account name
    3) Are you the account holder?
    4) Your DOB

    5) The first line of your address

    ~Kellie
    Done


Advertisement