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Fibre due by end of 2018 but still have heard nothing

  • 07-12-2018 9:26am
    #1
    radar0976
    Registered Users, Registered Users 2 Posts: 433 ✭✭


    Hi,
    According to fibrerollout.ie we were due to have fibre at our address in the Coachford/Dripsey area of County Cork by the end of 2018. Obviously it is nearing the end of 2018 and there is no sign of anything happening and we have heard nothing.

    Do you have any update on when we will receive fibre ?

    Thanks.

    I can send you my postcode by DM if required.


Comments

  • #2
    eir: Kellie
    Closed Accounts Posts: 245 ✭✭eir: Kellie


    radar0976 wrote: »
    Hi,
    According to fibrerollout.ie we were due to have fibre at our address in the Coachford/Dripsey area of County Cork by the end of 2018. Obviously it is nearing the end of 2018 and there is no sign of anything happening and we have heard nothing.

    Do you have any update on when we will receive fibre ?

    Thanks.

    I can send you my postcode by DM if required.
    Hi radar0976,

    Thanks for contacting us about getting fibre in your area. If you have you an eircode you can click here to check if you are eligible for fibre, this is constantly being updated. Alternatively, if you are already a customer you can contact our Customer Care department on 1901 and they will be able to run a line test to see if you are eligible for fibre.

    ~Kellie


  • #3
    cancer3
    Registered Users, Registered Users 2 Posts: 8 ✭cancer3


    eir: Kellie wrote: »
    Hi radar0976,

    If you have you an eircode you can click here to check if you are eligible for fibre, this is constantly being updated.
    This is one big lie !

    My location for over a year on this map has coverage. The facts are that this is not true.


  • #4
    radar0976
    Registered Users, Registered Users 2 Posts: 433 ✭✭radar0976


    eir: Kellie wrote: »
    radar0976 wrote: »
    Hi,
    According to fibrerollout.ie we were due to have fibre at our address in the Coachford/Dripsey area of County Cork by the end of 2018. Obviously it is nearing the end of 2018 and there is no sign of anything happening and we have heard nothing.

    Do you have any update on when we will receive fibre ?

    Thanks.

    I can send you my postcode by DM if required.
    Hi radar0976,

    Thanks for contacting us about getting fibre in your area. If you have you an eircode you can click here to check if you are eligible for fibre, this is constantly being updated. Alternatively, if you are already a customer you can contact our Customer Care department on 1901 and they will be able to run a line test to see if you are eligible for fibre.

    ~Kellie
    It still gives no indication as to when it will be available. I've tried this map before and it hasn't changed my status in almost 2 years.


  • #5
    Thoie
    Registered Users, Registered Users 2 Posts: 6,344 ✭✭✭Thoie


    cancer3 wrote: »
    eir: Kellie wrote: »
    Hi radar0976,

    If you have you an eircode you can click here to check if you are eligible for fibre, this is constantly being updated.
    This is one big lie !

    My location for over a year on this map has coverage. The facts are that this is not true.
    Yup, that map is rubbish.  Everywhere within miles of me is showing green, but every time the "due" date approaches they just shove it out another 3 months.


  • #6
    cancer3
    Registered Users, Registered Users 2 Posts: 8 ✭cancer3


    Thoie wrote: »
    cancer3 wrote: »
    eir: Kellie wrote: »
    Hi radar0976,

    If you have you an eircode you can click here to check if you are eligible for fibre, this is constantly being updated.
    This is one big lie !

    My location for over a year on this map has coverage. The facts are that this is not true.
    Yup, that map is rubbish.  Everywhere within miles of me is showing green, but every time the "due" date approaches they just shove it out another 3 months.
    That's because Eir do nothing. In the spring they say they will do it in the summer.In the summer they say they will do it in the spring.


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  • #7
    Emmersonn
    Banned (with Prison Access) Posts: 1,128 ✭✭✭Emmersonn


    eir: Kellie wrote: »
    radar0976 wrote: »
    Hi,
    According to fibrerollout.ie we were due to have fibre at our address in the Coachford/Dripsey area of County Cork by the end of 2018. Obviously it is nearing the end of 2018 and there is no sign of anything happening and we have heard nothing.

    Do you have any update on when we will receive fibre ?

    Thanks.

    I can send you my postcode by DM if required.
    Hi radar0976,

    Thanks for contacting us about getting fibre in your area. If you have you an eircode you can click here to check if you are eligible for fibre, this is constantly being updated. Alternatively, if you are already a customer you can contact our Customer Care department on 1901 and they will be able to run a line test to see if you are eligible for fibre.

    ~Kellie
    The attached link is a waste of time and is not showing current status.  We have Fibre broadband with over 12 months but on checking our address and phone number I am told that fibre is not available.


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