Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Bill is out through the roof, no explanation on dashboard

  • 05-12-2018 8:03pm
    #1
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,120 Mod ✭✭✭✭


    My new bill has arrived, and for some reason Eir are looking for €272.97, when it should be €39.99.
    Can you please tell me what’s going on here? I don’t have an hour to wait on your CS number waiting for someone to answer.


Comments

  • #2
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,120 Mod ✭✭✭✭whiterebel


    Any idea of a response? If not I'm going to have my Visa card removed so you can't take payment. I'm not going through the usual months to get a problem resolved.


  • #3
    eir: Ahren
    Closed Accounts Posts: 202 ✭✭eir: Ahren


    whiterebel wrote: »
    My new bill has arrived, and for some reason Eir are looking for €272.97, when it should be €39.99.
    Can you please tell me what’s going on here? I don’t have an hour to wait on your CS number waiting for someone to answer.
    Hi whiterebel.

    Thanks for getting in touch with us here.

    Please send me a pm with your details and I will look into this for you.

    Thanks

    Ahren


  • #4
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,120 Mod ✭✭✭✭whiterebel


    eir: Ahren wrote: »
    whiterebel wrote: »
    My new bill has arrived, and for some reason Eir are looking for €272.97, when it should be €39.99.
    Can you please tell me what’s going on here? I don’t have an hour to wait on your CS number waiting for someone to answer.
    Hi whiterebel.

    Thanks for getting in touch with us here.

    Please send me a pm with your details and I will look into this for you.

    Thanks

    Ahren
    Details went through to Eir reps the other day. Turns out I'm being charged for early termination despite being out of contract on 5th November and giving 30 days notice before changing.


Advertisement