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Cancelling direct debit

  • 04-12-2018 03:27PM
    #1
    Registered Users, Registered Users 2 Posts: 58 ✭✭


    Hi I'm trying to get through to your accounts department for last two days to the them I'm cancelling my direct debit mandate with them. I have switched providers and eir have billed me for full month's service when I actually only owe 5 days. In not paying €79.10 and then have to go looking for a refund especially this close to Christmas.
    Can you please put a note on my account if possible that I am cancelling the direct debit and you can send me out my final bill which I will pay.


Comments

  • Registered Users, Registered Users 2 Posts: 58 ✭✭jcmg73


    And please don't give me the same answer to dial 1901 or talk to chat I've spent long enough at that


  • Registered Users, Registered Users 2 Posts: 58 ✭✭jcmg73


    Pm has been sent to one of your admins


  • Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    jcmg73 wrote: »
    Hi I'm trying to get through to your accounts department for last two days to the them I'm cancelling my direct debit mandate with them. I have switched providers and eir have billed me for full month's service when I actually only owe 5 days. In not paying €79.10 and then have to go looking for a refund especially this close to Christmas.
    Can you please put a note on my account if possible that I am cancelling the direct debit and you can send me out my final bill which I will pay.
    Hi jcmg73, 

    I've received your PM and responded there now. 

    Thanks 

    Tracey 


  • Registered Users, Registered Users 2 Posts: 58 ✭✭jcmg73


    Hi jcmg73, 

    I've received your PM and responded there now. 

    Thanks 

    Tracey 

    I just pm'd u back


  • Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    jcmg73 wrote: »
    Hi jcmg73, 

    I've received your PM and responded there now. 

    Thanks 

    Tracey 

    I just pm'd u back
    Thanks. 

    I've PM'd you back there now. 

    Thanks 

    Tracey 


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