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iPad Pro Failure

  • 19-11-2018 11:32pm
    #1
    Western Seagull
    Registered Users, Registered Users 2 Posts: 8 ✭


    Has anyone had a complete failure on an iPad Pro?

    My unit just failed one day, I assumed it had not charged and followed that route with no success. Is this a known issue?

    Any information welcome.

    Thanks.
    Tagged:


Comments

  • #2
    davo2001
    Registered Users, Registered Users 2 Posts: 3,323 ✭✭✭davo2001


    Western Seagull wrote: »
    Has anyone had a complete failure on an iPad Pro?

    Of course others have, no device will last forever. If you cannot restore it at all even with itunes and you've tried to charge it using different adaptors and cables then contact Apple for a replacement.

    If it's out of warranty then you're out of luck.


  • #3
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,120 Mod ✭✭✭✭whiterebel


    davo2001 wrote: »
    Of course others have, no device will last forever. If you cannot restore it at all even with itunes and you've tried to charge it using different adaptors and cables then contact Apple for a replacement.

    If it's out of warranty then you're out of luck.

    If bought from a store in Ireland, or direct from Apple, they’re not necessarily out of luck. It may be covered by the Sale of Goods Act.


  • #4
    Western Seagull
    Registered Users, Registered Users 2 Posts: 8 ✭Western Seagull


    Thanks, I had purchased in Apple Direct it was out of warranty but they have agreed to replace it free of charge so i am delighted.

    Thanks again for the advice.


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