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Rte player/LG smart tv

horse7 · 2018-11-15 17:14:20

Hi guys, having trouble with rte player on an LG web os TV vuj634v smart TV. The rte player is built into the TV but recently it is either not loading or taking forever to load. I know it's not the WiFi because I use an android box also and the rte player is perfect on that, anyone else noticed this problem?

15-11-2018 5:14pm

#1

horse7

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Hi guys, having trouble with rte player on an LG web os TV vuj634v smart TV. The rte player is built into the TV but recently it is either not loading or taking forever to load. I know it's not the WiFi because I use an android box also and the rte player is perfect on that, anyone else noticed this problem?

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#2 15-11-2018 5:51pm

lertsnim

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According to an old post on the site the RTE Player on LG tv's is no longer supported

https://www.boards.ie/vbulletin/showpost.php?p=89626612&postcount=4

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#3 15-11-2018 5:57pm

horse7

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lertsnim wrote: »

According to an old post on the site the RTE Player on LG tv's is no longer supported

https://www.boards.ie/vbulletin/showpost.php?p=89626612&postcount=4

Interesting read, but my lg is just a year old.

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#4 15-11-2018 5:59pm

WillyWonkaBar

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I also have a LG TV which is a year old and I was having the same trouble last night. Just like you, I know the internet is not the issue.

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#5 15-11-2018 6:08pm

how.gareth

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WillyWonkaBar wrote: »

I also have a LG TV which is a year old and I was having the same trouble last night. Just like you, I know the internet is not the issue.

I just tried the rte player on my LG and it updated itself and played perfectly

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#6 15-11-2018 8:12pm

horse7

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I wonder if I can uninstall and reinstall it.

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#7 14-02-2019 1:41am

pappyodaniel

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horse7 wrote: »

I wonder if I can uninstall and reinstall it.

Yes I'd like to know this too. I think it's since the app was updated it has stopped working properly.

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#8 14-02-2019 8:41am

horse7

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Every time I take out my USB stick from the TV I get a message to use eject , which I cannot find in any menu. Afterwards when I put the USB stick into my pc I get a message to repair my USB stick. Where can I find the eject for usb?

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#9 15-02-2019 7:10pm

horse7

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You are very kind, however I have also googled and unfortunately darkos utube doesn't work for me because I don't have the same menu on my LG , it must be a different LG on utube. Thanks anyway.

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#10 16-02-2019 6:41pm

horse7

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Thanks, it's a 55UJ634V but the site is a nightmare.

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#11 16-02-2019 7:08pm

horse7

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This is my menu, filters. Delete. Play selection. Search ,. It's top right of photo.

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#12 17-02-2019 7:56pm

Machinehead

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horse7 wrote: »

This is my menu, filters. Delete. Play selection. Search ,. It's top right of photo.

Couple of things going on. First up RTÉ Player got an update on LG TV'S to the all new bells and whistles version just after Christmas but was downgraded two days later. Contacted them and they said they were working on a few minor details and the full update will be released soon. That was early January. The older version still works fine on my TV though not the same model as yours. On the drive issue your pic shows the drive contents. You need to be up one level to the device itself, so you need to find device connector or inputs to find the drive & select eject the device. Make sure you eject the drive properly cause I did it one too many times & toasted a 2TB external HDD in the process.

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#13 06-07-2019 4:29pm

maniac2003

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Anyway of updating the rte player to the full version? My lg tv version is only giving me a catch up option cant access all the shows

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#14 19-08-2019 7:14pm

Beersmith

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This is still not fixed. No answers from rte either.

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