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Backing up Data

  • 13-11-2018 10:06pm
    #1
    itsthisyear
    Registered Users, Registered Users 2 Posts: 56 ✭✭


    Hi, can anyone help?
    Have a HP laptop and looks like the hard drive has failed. I have a lot of documents on it that I need to access. Can these be retrieved if I bring them to somewhere (PC World or similar)?

    Tanks for any replies


Comments

  • #2
    mordeith
    Registered Users, Registered Users 2 Posts: 5,278 ✭✭✭mordeith


    itsthisyear wrote: »
    Hi, can anyone help?
    Have a HP laptop and looks like the hard drive has failed. I have a lot of documents on it that I need to access. Can these be retrieved if I bring them to somewhere (PC World or similar)?

    Tanks for any replies

    What are the symptoms? May not be the HDD that's the issue.


  • #3
    itsthisyear
    Registered Users, Registered Users 2 Posts: 56 ✭✭itsthisyear


    mordeith wrote: »
    What are the symptoms? May not be the HDD that's the issue.

    Stuck in diagnosing your PC. When I went online I followed some instructions to diagnose the problem and it looks like Hard Drive check failed.

    Thanks for replying.


  • #4
    Skyknight
    Registered Users, Registered Users 2 Posts: 392 ✭✭Skyknight


    I'm assuming that the PC's OS is Windows 10

    Try starting your PC and use the F11 to boot into recovery mode.
    Next select Advanced and then Command prompt. From here run chkdsk c: /r /x

    chkdsk only scans, so you will need to run sfc /scannow and reboot,. Hopefully that will. solve the issue.


  • #5
    Alanstrainor
    Registered Users, Registered Users 2 Posts: 23,157 ✭✭✭✭Alanstrainor


    Skyknight wrote: »
    I'm assuming that the PC's OS is Windows 10

    Try starting your PC and use the F11 to boot into recovery mode.
    Next select Advanced and then Command prompt. From here run chkdsk c: /r /x

    chkdsk only scans, so you will need to run sfc /scannow and reboot,. Hopefully that will. solve the issue.

    If the disk is indeed failing I would want to recover data first before going down this route. Stressing the disk with scans and repairs could just be enough to knock it over the edge to complete failure. If data recovery is the goal here, then I would focus on that first.


  • #6
    Skyknight
    Registered Users, Registered Users 2 Posts: 392 ✭✭Skyknight


    Agreed, reducing the stress on the drive is paramount. Hopefully, he has a caddy/dock in which to place the drive, and another PC on which the drive can be accessed. Guess he could also try Hiren’s BootCD (https://www.hirensbootcd.org/download/).


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  • #7
    itsthisyear
    Registered Users, Registered Users 2 Posts: 56 ✭✭itsthisyear


    Skyknight wrote: »
    I'm assuming that the PC's OS is Windows 10

    Try starting your PC and use the F11 to boot into recovery mode.
    Next select Advanced and then Command prompt. From here run chkdsk c: /r /x

    chkdsk only scans, so you will need to run sfc /scannow and reboot,. Hopefully that will. solve the issue.

    Would this delete anything? I’m wondering if best to bring to PC World to see if they can recover data and buy a new laptop????


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