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Talk to eir issue

  • 13-11-2018 06:07PM
    #1
    Registered Users, Registered Users 2 Posts: 733 ✭✭✭


    Have I been blocked from the "Talk to eir" thread?
    I cannot seem to be able to post on their forum anymore :confused:


Comments

  • Registered Users, Registered Users 2 Posts: 35,826 ✭✭✭✭Penn


    https://www.boards.ie/ttfthread/2057928726

    For some reason, forum has been temporarily closed.

    Considering the huge issues currently with eir's call centre and webchat systems, seems like something fairly major is going down with them.


  • Registered Users, Registered Users 2 Posts: 733 ✭✭✭Phat Cat


    Penn wrote: »
    https://www.boards.ie/ttfthread/2057928726

    For some reason, forum has been temporarily closed.

    Considering the huge issues currently with eir's call centre and webchat systems, seems like something fairly major is going down with them.

    Okay thanks, I thought it was just me :pac:
    They've been an absolute nightmare to deal with, quite possibly the worst customer support I've ever experienced.


  • Boards.ie Employee, Boards Employee 2, Boards Employee 3 Posts: 12,597 ✭✭✭✭✭Boards.ie: Niamh
    Boards.ie Community Manager


    Sorry Phat Cat, as Penn has pointed out the forum is closed temporarily. So it's not just you! We'll reopen it as soon as possible.


  • Registered Users, Registered Users 2 Posts: 733 ✭✭✭Phat Cat


    Sorry Phat Cat, as Penn has pointed out the forum is closed temporarily. So it's not just you! We'll reopen it as soon as possible.

    Okay Niamh, I was getting worried there for a minute.
    Anyway I sent you a DM in the meantime.
    Thanks


  • Registered Users, Registered Users 2 Posts: 788 ✭✭✭SNNUS


    Does anyone work in Eir customer service at the moment or has everyone quit??


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  • Boards.ie Employee, Boards Employee 2, Boards Employee 3 Posts: 12,597 ✭✭✭✭✭Boards.ie: Niamh
    Boards.ie Community Manager


    Phat Cat wrote: »
    Okay Niamh, I was getting worried there for a minute.
    Anyway I sent you a DM in the meantime.
    Thanks
    Phat Cat, in case you were waiting for a reply from me, I haven't receive any PM from you yet.


  • Boards.ie Employee, Boards Employee 2, Boards Employee 3 Posts: 12,597 ✭✭✭✭✭Boards.ie: Niamh
    Boards.ie Community Manager


    SNNUS wrote: »
    Does anyone work in Eir customer service at the moment or has everyone quit??
    I'm sure they are still available on other channels, just not on Boards at the moment.


  • Boards.ie Employee, Boards Employee 2, Boards Employee 3 Posts: 12,597 ✭✭✭✭✭Boards.ie: Niamh
    Boards.ie Community Manager


    Good morning all, Talk To Eir is now back open here. Thanks for your patience.


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