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Last Week's Top Five Queries (05.11.2018 - 11.11.2018)

  • 12-11-2018 5:08pm
    #1
    Company Representative Posts: 485 Verified rep


    1. It seems that I have a leak at my business as my meter is showing that we are using 5000L a day. Can you help?


    In order for us to look into this for you, would you mind send us a PM with the following details:

    - Name;
    - Address;
    - Contact number;
    - Account number; and
    - WPRN.

    2. I have no water and can’t see any notice on your website for my area. Can you help?


    If your cold kitchen tap is still affected please PM us the following details:

    - Name;
    - Address; and
    - Contact number.

    3. When was the Hosepipe Ban lifted in Dublin?

    The hosepipe ban was lifted on 25 September.

    4. I’m having trouble getting a refund after sending in an indemnity form. What can you do?

    If you PM the following details, we will be happy to look into this for you:

    - Name;
    - Address;
    - WPRN; and
    - Account number

    5. I’ve applied to Irish water for a connection and have had no response. Can you follow up please?

    Would you mind confirming the following via PM and we can look into this:

    - The date you made the application;
    - How you made the application;
    - If it was for water or waste water, or for both;
    - If the application is in your name; and
    - Any other information that you may deem important regarding your application.


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