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Contract is finished but cannot contact Eir

  • 07-11-2018 11:49am
    #1
    Gemo
    Registered Users, Registered Users 2 Posts: 1 ✭


    My combined broadband and mobile contract is up and I have been trying to contact Eir to see if there is any offer they can make before I look at changing to another operator. For the past week I have tried 1901 and chat without success. Yesterday I called into an Eir shop but was told they only deal with mobile and are not allows to make offers to existing customers. Is it possible to talk to anyone in Eir before I take up another operator’s offer?


Comments

  • #2
    eir: Kyle
    Closed Accounts Posts: 419 ✭✭eir: Kyle


    Gemo wrote: »
    My combined broadband and mobile contract is up and I have been trying to contact Eir to see if there is any offer they can make before I look at changing to another operator. For the past week I have tried 1901 and chat without success. Yesterday I called into an Eir shop but was told they only deal with mobile and are not allows to make offers to existing customers. Is it possible to talk to anyone in Eir before I take up another operator’s offer?
    Hi there Gemo

    We are aware of the call-waiting delays so sincere apologies for that. The only team that will be able to assist is 1901 or if you'd like to try Sales at 1800503303, they might be able to assist

    -Kyle


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