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Returning Damaged Perfume to UK

  • 06-11-2018 8:07pm
    #1
    Registered Users, Registered Users 2 Posts: 160 ✭✭


    How do I go about this, it says on the An Post website it's prohibited. I need to send it back to get a refund. Do I go with someone other than An Post that do ground shipping? Thanks for reading.


Comments

  • Registered Users, Registered Users 2 Posts: 24,644 ✭✭✭✭punisher5112


    up4dabah wrote: »
    How do I go about this, it says on the An Post website it's prohibited. I need to send it back to get a refund. Do I go with someone other than An Post that do ground shipping? Thanks for reading.

    You need a different courier.

    They also state batteries etc are not allowed but yet delivered many....


  • Registered Users, Registered Users 2 Posts: 160 ✭✭up4dabah


    You need a different courier.

    They also state batteries etc are not allowed but yet delivered many....
    thanks for the reply, thought as much!


  • Registered Users, Registered Users 2 Posts: 32,386 ✭✭✭✭rubadub


    If it arrived damaged then they should be paying the return postage, which could be a fortune. In which case they might just tell you to keep it.

    Wiht dealextreme in china they just get you to send photos of the item to show you are not scamming them.

    If it was bought from a private individual on ebay it might be different rules though.

    Where is it from? others may have experience.


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