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Eir Mobile Connect - 30 Day

  • 05-11-2018 5:54pm
    #1
    standemancini
    Registered Users, Registered Users 2 Posts: 51 ✭✭


    Placed an order for a SIM only 'Mobile Connect - 30 Day' plan. I have just received an email order confirmation stating:

    Your Bundle Includes: eir Mobile Connect - 30 Day

    Contract Length:12 Months

    I understood the contract to be a rolling 30 day contract i.e. that I could cancel anytime by giving 30 days notice. Why is the contract length showing as 12 months?


Comments

  • #2
    standemancini
    Registered Users, Registered Users 2 Posts: 51 ✭✭standemancini


    Any response to the above? Just seeking clarification on this.

    Thanks.


  • #3
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    standemancini wrote: »
    Placed an order for a SIM only 'Mobile Connect - 30 Day' plan. I have just received an email order confirmation stating:

    Your Bundle Includes: eir Mobile Connect - 30 Day

    Contract Length:12 Months

    I understood the contract to be a rolling 30 day contract i.e. that I could cancel anytime by giving 30 days notice. Why is the contract length showing as 12 months?
    Hi standemancini, 

    I can confirm that will all 30 day plans there is no contract applied, this would be a system error and is not correct. 

    Apologies for the confusion here. 

    Thanks 

    Tracey 


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