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Current bill not available to view via online account?

  • 05-11-2018 10:10am
    #1
    [Deleted User]
    Posts: 0 ✭


    According to my online account my latest bill was issued on 31st October. However all I can view is the September bill. Also I didn't receive an email notification that my bill had been issued. Has the bill actually been issued I wonder? Can you investigate please. Image attached.


Comments

  • #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    Deleted User wrote: »
    According to my online account my latest bill was issued on 31st October. However all I can view is the September bill. Also I didn't receive an email notification that my bill had been issued. Has the bill actually been issued I wonder? Can you investigate please. Image attached.
    Hi 17-pdr, 

    If you PM me your account number, full name on the account, email address and date of birth I'll clarify this for you. 

    Thanks 

    Tracey 


  • #3
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    eir: Tracey wrote: »
    Deleted User wrote: »
    According to my online account my latest bill was issued on 31st October. However all I can view is the September bill. Also I didn't receive an email notification that my bill had been issued. Has the bill actually been issued I wonder? Can you investigate please. Image attached.
    Hi 17-pdr, 

    If you PM me your account number, full name on the account, email address and date of birth I'll clarify this for you. 

    Thanks 

    Tracey 
    Hi Tracey,

    the account updated during the afternoon and the bill is now viewable.

    Thank you.


  • #4
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    Deleted User wrote: »
    eir: Tracey wrote: »
    Deleted User wrote: »
    According to my online account my latest bill was issued on 31st October. However all I can view is the September bill. Also I didn't receive an email notification that my bill had been issued. Has the bill actually been issued I wonder? Can you investigate please. Image attached.
    Hi 17-pdr, 

    If you PM me your account number, full name on the account, email address and date of birth I'll clarify this for you. 

    Thanks 

    Tracey 
    Hi Tracey,

    the account updated during the afternoon and the bill is now viewable.

    Thank you.
    No problem at all, glad to hear this. 

    Thanks 

    Tracey 


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