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App not loading data on Android phone

  • 02-11-2018 12:04PM
    #1
    Siobh73
    Registered Users, Registered Users 2 Posts: 343 ✭✭


    Hi there, I appreciate you have had a few technical issues lately. Have these been resolved as I can access my account on the full site but data is not displaying on the app. I've cleared cache and deleted and reinstalled but no change. I've also tried v1 and V2 apps.

    Any help much appreciated


Comments

  • #2
    Boards.ie: Mark
    Boards.ie Employee, Boards Employee 2, Boards Employee 3 Posts: 5,461 ✭✭✭✭✭Boards.ie: Mark
    Boards.ie Employee


    Hi Siobh73,

    It is quite likely that the app will be disrupted until next week as we resolve the issues faced recently. Sorry for the disruption.

    For mobile browsing, we recommend using touch.boards.ie rather than the app, which is no longer supported.

    How can I? User's guide to some features on the new site



  • #3
    Siobh73
    Registered Users, Registered Users 2 Posts: 343 ✭✭Siobh73


    Cheers for the update and good luck with the fixes


  • #4
    Gooser14
    Registered Users, Registered Users 2 Posts: 1,698 ✭✭✭Gooser14


    Will the v1 App be supported going forward or is it being dropped?


  • #5
    Boards.ie: Mark
    Boards.ie Employee, Boards Employee 2, Boards Employee 3 Posts: 5,461 ✭✭✭✭✭Boards.ie: Mark
    Boards.ie Employee


    The app should be back working now.

    Gooser14, neither app is supported and will not be getting any upgrades, improvements, or fixes. In this instance, however, it was tied to Responsive Site nodes acting up, which is why it was unresponsive, but was later restored.

    How can I? User's guide to some features on the new site



  • #6
    Siobh73
    Registered Users, Registered Users 2 Posts: 343 ✭✭Siobh73


    Thanks Mark


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