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Affinity offers for existing customers?

  • 01-11-2018 12:02pm
    #1
    Registered Users, Registered Users 2 Posts: 20


    Hello,

    I was recently on an existing affinity offer for broadband and hompehone of €48 a month for 12 months (eir Affinity 30 Euro discount for 12 months for Engineers Ireland Members). Now that this has expired I'd like to know if there are any other affinity/ loyalty deals for existing customers? A homephone subscription is not a deal breaker here as we don't use it

    If not I will be forced to take my business somewhere else as €78/ month is simply not comparable with the rest of the market.

    A response to this query would be much appreciated as I have already sent a Pm and received no response and have also tried contacting customer services but wait times are too long.

    Thanks,

    Stephen


Comments

  • Closed Accounts Posts: 375 ✭✭eir: Sarah


    Hi Stephen,

    If you contact our sales team on 1800 503 303 they can advise you further.

    Thanks,

    Sarah


  • Registered Users, Registered Users 2 Posts: 20 swginn


    Thanks Sarah,

    I've already tried this number and 1901 multiple times, generally being quoted 30min wait times or longer and more often than not being cut off before being able to speak to somebody. Is there anything you can do at your end or is there a different number I can call?

    Regards,

    Stephen


  • Closed Accounts Posts: 375 ✭✭eir: Sarah


    Unfortunately we do not deal with sales here.

    Alternatively you could pop to one of our local stores I so apologise for the wait times however this can very depending on the level of calls in queue.

    Thanks,

    Sarah


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