Eir web mail down???

REXER

I can't access my Eir web mail, whats up???

dball

same

Stanford

Same here

venomousfrog

same here.

Titanucd

Not even sure why this surprises me anymore but cant access webmail either

dball

ok, so they seem to be coming in to  my iphone email account from eircom.net. 

but still cant access online through chrome!

eir: Sarah

Hi All,

We're currently having this looked into and hope to have a resolution very soon.

Apologies for the inconvenience.

Sarah

jolter

cant make any calls in cork

GhostyMcGhost

Same here (in kildare)... Few similar posts on Twitter

kbell

Can’t call anyone on eir mobile here Drogheda area.

swanie29

Bleedy network down again

eir: Kyle

Hi everyone

I can confirm that this has been fully resolved. Sincere apologies for any inconvenience. We will always post our service updates here if you're ever unsure about anything.

-Kyle

dball

gone again, cant access my email

FFS

Bojill

dball wrote: »

gone again, cant access my email

FFS

Me too, was never back fully on both laptop/mobile

velocivaper

Today's effort at Webmail is this:

HTTP ERROR 500

Problem accessing /service/preauth. Reason:

    Server Error

HTTP ERROR 502

or this:

Problem accessing ZCS upstream server. Cannot connect to the ZCS upstream server. Connection is refused.
Possible reasons:

    upstream server is unreachable
    upstream server is currently being upgraded
    upstream server is down

Please contact your ZCS administrator to fix the problem.


Powered by Nginx-Zimbra://

eir: Kyle

Hi everyone

Would you mind just sending screenshots here of the error you're getting and we'll forward this onto the department that deals with webmail?

-Kyle

eir: Kyle

eir: Kyle wrote: »

Hi everyone

Would you mind just sending screenshots here of the error you're getting and we'll forward this onto the department that deals with webmail?

-Kyle

We've just received a report regarding this and they are currently looking into this. Sincere apologies again for the inconvenience

Updates are at https://www.eir.ie/support/

-Kyle

eir: Kyle

eir: Kyle wrote: »

eir: Kyle wrote: »

Hi everyone

Would you mind just sending screenshots here of the error you're getting and we'll forward this onto the department that deals with webmail?

-Kyle

We've just received a report regarding this and they are currently looking into this. Sincere apologies again for the inconvenience

Updates are at https://www.eir.ie/support/

-Kyle

We've received confirmation that this has been fully restored. If anyone's still experiencing issues, please take a screenshot and post here so I can follow up on this for you

Thank you for your patience

-Kyle

dball

came back again last time i posted and guess whats happened AGAIN this morning,
FFS

Quinnie

What is wrong with Eir? Internet is extremely slow, Eir sport keeps hanging on my sky box and unable to contact customer service using any method.... and yet they keep charging 😡. How is this legal????

Skatedude

Webmail still down

eir: Tracey

dball wrote: »

came back again last time i posted and guess whats happened AGAIN this morning,
FFS

Hi all, 

I'm sorry to hear you are having issues with your service. Are you still experiencing these issues? 


Thanks

Tracey 

eir: Tracey

Quinnie wrote: »

What is wrong with  Eir? Internet is extremely slow, Eir sport keeps hanging on my sky box and unable to contact customer service using any method.... and yet they keep charging 😡. How is this legal????

Hi Quinnie, 

I'm sorry to hear this. 

The best people to contact is our support team on 1890 260 260, they'll troubleshoot with you to identify the issue. 

Thanks 

Tracey 

Quinnie

eir: Tracey wrote: »

Quinnie wrote: »

What is wrong with  Eir? Internet is extremely slow, Eir sport keeps hanging on my sky box and unable to contact customer service using any method.... and yet they keep charging 😡. How is this legal????

Hi Quinnie, 

I'm sorry to hear this. 

The best people to contact is our support team on 1890 260 260, they'll troubleshoot with you to identify the issue. 

Thanks 

Tracey 

Thanks Tracey. I got through to Eir this morning. I think the reps name was Robert, who kindly "transferred" me to customer service so as I could cancel my account... but guess what??? I was left holding from 9.20am until 10:03 and still did not get to talk to a customer service agent!! So I had to hang up. I have no intention of wasting any more of my time listening to the music.  

eir: Tracey

Quinnie wrote: »

eir: Tracey wrote: »

Quinnie wrote: »

What is wrong with  Eir? Internet is extremely slow, Eir sport keeps hanging on my sky box and unable to contact customer service using any method.... and yet they keep charging 😡. How is this legal????

Hi Quinnie, 

I'm sorry to hear this. 

The best people to contact is our support team on 1890 260 260, they'll troubleshoot with you to identify the issue. 

Thanks 

Tracey 

Thanks Tracey. I got through to Eir this morning. I think the reps name was Robert, who kindly "transferred" me to customer service so as I could cancel my account... but guess what??? I was left holding from 9.20am until 10:03 and still did not get to talk to a customer service agent!! So I had to hang up. I have no intention of wasting any more of my time listening to the music.  

I'm sorry to hear this, I understand this is frustrating. 

Unfortunately, I am unable to cancel accounts from here, this has to be processed via 1901 or our online chat facility here

Apologies for all inconvenience caused. 

Thanks 

Tracey

dball

now Im getting this, not sure whats going on here