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Wrong name on bill

  • 30-10-2018 8:23pm
    #1
    Banned (with Prison Access) Posts: 1,066 ✭✭✭


    I was paying celtic Anglican water before irish water took over operations. However the name on the bill reverted to a previous tenant when irish water succeeded celtic Anglican water. Consequently I did not receive the bills.

    I phoned Irish water a couple of weeks ago and requested a bill for the total be forwarded to me in my name and I would pay it. I now received a bill for the total but it is still in the name of a previous tenant.

    I would like the bill to issue in my name so I can pay it.


Comments

  • Company Representative Posts: 222 Verified rep Irish Water: Niamh


    Hi restive,

    Thank you for contacting us about this and sorry to hear that this has been issued in the wrong name.

    Please PM us with the following details:

    - Your full name;
    - Supply address;
    - Contact number;
    - WPRN; and
    - Account number.

    Once this information is confirmed, we will be able to look into this for you.

    Kind regards,
    Niamh


  • Banned (with Prison Access) Posts: 1,066 ✭✭✭restive


    pm sent


  • Company Representative Posts: 222 Verified rep Irish Water: Niamh


    Hi restive,

    We have received your PM and a member of our team has responded.

    Thanks,
    Niamh


  • Banned (with Prison Access) Posts: 1,066 ✭✭✭restive


    Pm resent


  • Company Representative Posts: 222 Verified rep Irish Water: Niamh


    Hi restive,

    We have received your PM and a member of our team will respond as soon as possible.

    Thanks,
    Niamh


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