Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Cancelling Account

  • 28-10-2018 8:32pm
    #1
    Phat Cat
    Registered Users, Registered Users 2 Posts: 667 ✭✭✭


    I'm out of contract and I called eir in regards to cancelling my account. When I finally got through, I was advised to fill out the cancellation form on the website, which I did, and that I'd receive notification of the termination in the mail. 

    That was well over a month ago and I still haven't heard anything. I've called back numerous times but was put on hold for over 20 minutes each time. 

    Could one of the reps here please help me to cancel my account without giving me the run around? 


Comments

  • #2
    eir: Kyle
    Closed Accounts Posts: 419 ✭✭eir: Kyle


    Phat Cat wrote: »
    I'm out of contract and I called eir in regards to cancelling my account. When I finally got through, I was advised to fill out the cancellation form on the website, which I did, and that I'd receive notification of the termination in the mail. 

    That was well over a month ago and I still haven't heard anything. I've called back numerous times but was put on hold for over 20 minutes each time. 

    Could one of the reps here please help me to cancel my account without giving me the run around? 
    Hi there Phat Cat

    Please PM me the link you used with your account number, full registered name, address, email & DOB. Can you please also confirm that you are the account holder I'm speaking with?

    -Kyle


  • #3
    Phat Cat
    Registered Users, Registered Users 2 Posts: 667 ✭✭✭Phat Cat


    eir: Kyle wrote: »
    Hi there Phat Cat

    Please PM me the link you used with your account number, full registered name, address, email & DOB. Can you please also confirm that you are the account holder I'm speaking with?

    -Kyle

    Hi Kyle,

    The link to cancel an account seems to have disappeared from the website.

    I am the account holder and I'll PM you my info asap.

    Thanks.


Advertisement