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Invoice Redirection Fraud on eircom.net email account

  • 24-10-2018 1:31pm
    #1
    Seapoint
    Registered Users, Registered Users 2 Posts: 622 ✭✭✭


    Hi
    Unable to log in to eircom.net email account - this is urgent as customers are being emailed with fraudulent "new" bank details and new invoices. HELP!

    Who do I contact urgently


Comments

  • #2
    eir: Kyle
    Closed Accounts Posts: 419 ✭✭eir: Kyle


    Seapoint wrote: »
    Hi
    Unable to log in to eircom.net email account - this is urgent as customers are being emailed with fraudulent "new" bank details and new invoices. HELP!

    Who do I contact urgently
    Hi there Seapoint

    If you get in touch with the Webmail Team directly at wmsupport@eir.ie they will be able to assist you there. Please ensure that all your account details are included in this mail.

    For more online safety information, please click here

    -Kyle


  • #3
    Seapoint
    Registered Users, Registered Users 2 Posts: 622 ✭✭✭Seapoint


    eir: Kyle wrote: »
    Seapoint wrote: »
    Hi
    Unable to log in to eircom.net email account - this is urgent as customers are being emailed with fraudulent "new" bank details and new invoices. HELP!

    Who do I contact urgently
    Hi there Seapoint

    If you get in touch with the Webmail Team directly at wmsupport@eir.ie they will be able to assist you there. Please ensure that all your account details are included in this mail.

    For more online safety information, please click here

    -Kyle
    Can you believe that support's response was to be vigilant and alert them if I noticed any suspicious activity.     Can you believe that? Can you actually believe that???


  • #4
    eir: Kyle
    Closed Accounts Posts: 419 ✭✭eir: Kyle


    Seapoint wrote: »
    eir: Kyle wrote: »
    Seapoint wrote: »
    Hi
    Unable to log in to eircom.net email account - this is urgent as customers are being emailed with fraudulent "new" bank details and new invoices. HELP!

    Who do I contact urgently
    Hi there Seapoint

    If you get in touch with the Webmail Team directly at wmsupport@eir.ie they will be able to assist you there. Please ensure that all your account details are included in this mail.

    For more online safety information, please click here

    -Kyle
    Can you believe that support's response was to be vigilant and alert them if I noticed any suspicious activity.     Can you believe that? Can you actually believe that???
    I'm so sorry to hear that Seapoint

    Did they not assist or address your log-in issue? If not, just email them back confirming this. Unfortunately this is the only department that will be able to assist with your query.

    -Kyle


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