Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Do I need to give cancellation notice?

  • 22-10-2018 3:08pm
    #1
    muffler
    Registered Users, Registered Users 2 Posts: 46,550 ✭✭✭✭


    My contract for home phone and fibre BB hasnt that much longer to run and if I was moving to another provider, say Sky for example, would I need to give a cancellation notice?

    Also my phone and broadband were taken over on different dates (about 10 days apart) last year so how do I know which date my contract started on?

    Cheers.


Comments

  • #2
    eir: Kyle
    Closed Accounts Posts: 419 ✭✭eir: Kyle


    muffler wrote: »
    My contract for home phone and fibre BB hasnt that much longer to run and if I was moving to another provider, say Sky for example, would I need to give a cancellation notice?

    Also my phone and broadband were taken over on different dates (about 10 days apart) last year so how do I know which date my contract started on?

    Cheers.
    Hi there muffler

    When you're in a contract, you need to give 30 days notice or ECC charges can apply. If your end date is different for your phone is different to your BB, I would suggest calling 1901 to confirm exactly what the end dates are for each service. They will also be able to advise you on what your options are and how to either cancel or switch.

    -Kyle


Advertisement