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No DSL line for a week

  • 19-10-2018 05:41PM
    #1
    CianSmul123
    Registered Users, Registered Users 2 Posts: 1 ✭


    Hi,

    I have wasted hours ringing and trying eir's chat on website with no connection over the past week.

    My modem has had no DSL connection for the past week.
    The modem's page tells me that the DSL cable is not connected, however it has been checked and replaced multiple times.
    Factory reset has been preformed aswell to no avail.

    Hope to get this sorted asap thanks.


Comments

  • #2
    eir: Kyle
    Closed Accounts Posts: 419 ✭✭eir: Kyle


    CianSmul123 wrote: »
    Hi,

    I have wasted hours ringing and trying eir's chat on website with no connection over the past week.

    My modem has had no DSL connection for the past week.
    The modem's page tells me that the DSL cable is not connected, however it has been checked and replaced multiple times.
    Factory reset has been preformed aswell to no avail.

    Hope to get this sorted asap thanks.
    Hi there CianSmul123

    Sorry to hear you're having issues there. If yo can't get through to our Technical Support Team via Webchat, you can call them directly at 1890260260

    -Kyle


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