DigiWeb 100mbs reliable and decent speed?

Poncke

Hi all,

Just want to know if DigiWeb 100mbs internet is good for speed?

I have switched to them and if they are not good then I need to check somewhere else.

But I guess they use Eir fibre network so doesnt really matter where I go.

So the question, does100mbs over Fibre (FTTC I presume) get decent speeds?

If its close to 100mbs I am happy.

colm_mcm

You’ve kinda half answered your own question there. Speeds between providers should be pretty much the same. Your distance to cabinet will determine your speed, I’m get 50 on up to 100. Cabinet is in my estate. There are people who get closer to 100 of course.

Poncke

colm_mcm wrote: »

You’ve kinda half answered your own question there. Speeds between providers should be pretty much the same. Your distance to cabinet will determine your speed, I’m get 50 on up to 100. Cabinet is in my estate. There are people who get closer to 100 of course.

Thanks.

In bold though, only if it is the same fibre product. If it is a different vehicle for the internet like copper wire, phone line, satellite dish, coax or whatever, then the speeds will differ.

Marlow

Poncke wrote: »

In bold though, only if it is the same fibre product. If it is a different vehicle for the internet like copper wire, phone line, satellite dish, coax or whatever, then the speeds will differ.

First of all, you indicated, that it's 100 Mbit/s. That's not Fiber .. that's VDSL. Just because certain internet providers falsely advertise it as Fiber, doesn't make it Fiber.

If you went by the definition of, that it's fiber to the cabinet, then all internet is fiber. Because it all ends up at fiber eventually.

Secondly, there are differences to different providers. Most certainly. For example how much bandwidth they have in their network, how good their upstream (what connects them to the internet) is etc. etc. etc.

And then of course, how good their support is etc. should you ever have problems. How good the router is, that they supply.

All in all, speed and price is never the whole picture. If it was fiber all the way into your home then there would be no question mark to what speed you can get. Because it arrives on copper, the distance from your house to the cabinet determines, what speed you max can get. And that does not change, no matter which retail partner of OpenEIR provides you with the product.

/M

Poncke

Cool, but what about digiweb then?

Is their Internet sevice any good?

banie01

Poncke wrote: »

Cool, but what about digiweb then?

Is their Internet sevice any good?

I've switched to Digiweb FTTC from VM's 360 service.
Sync is 60/15, I'm using 3 IPTV devices aswell as numerous smarthome devices, phones tablets and laptops.
There is a difference in the headline speeds yes, but in actual user experience for those of us on my network, the difference is really impercebtible.

Poncke

Thanks Banie, thats good to hear.

Poncke

On their website it says

Fibre Home features our fast Fibre broadband service on our Next Generation Network. Up to 100Mbps download speeds and a unlimited traffic allowance.

Very bad to have grammar mistakes in there, but hey, does that part in bold mean that I can download unlimited amounts of data?

I had one month with Virgin Media where I downloaded/streamed 1.7TB of data. I dont want to have to worry about data limits.

Marlow

Poncke wrote: »

On their website it says



Very bad to have grammar mistakes in there, but hey, does that part in bold mean that I can download unlimited amounts of data?

I had one month with Virgin Media where I downloaded/streamed 1.7TB of data. I dont want to have to worry about data limits.

"Additional Information": Unlimited Data

Unlimited Data: Digiweb operates an uncongested network and 350GB on this plan is considered fair use in any 30 day period prior to the 1st of the month. We do not throttle or cap service, however, if a customer exceeds the stated fair usage allowance for data on more than 2 occasions in any 90 day period, then Digiweb reserve the right to terminate or suspend the customer’s service. Digiweb will proactively contact customers in advance of any suspension or termination of service.

https://www.digiweb.ie/product/fibre-home-unlimited-broadband/

/M

Poncke

Marlow wrote: »

"Additional Information": Unlimited Data

Unlimited Data: Digiweb operates an uncongested network and 350GB on this plan is considered fair use in any 30 day period prior to the 1st of the month. We do not throttle or cap service, however, if a customer exceeds the stated fair usage allowance for data on more than 2 occasions in any 90 day period, then Digiweb reserve the right to terminate or suspend the customer’s service. Digiweb will proactively contact customers in advance of any suspension or termination of service.

https://www.digiweb.ie/product/fibre-home-unlimited-broadband/

/M

I can't find that anywhere. Even when I click the link.

Marlow

Poncke wrote: »

I can't find that anywhere. Even when I click the link.

There are 2 tabs: "Description" and "Additional Information". Right under the image of the Fritz!box.

/M

BArra

Click additional information.

Poncke

Ah found it. OK, that's not good enough. Will have to go somewhere else. I average 400GB per month easily.

Poncke

Ok their 1000mb plan has 1TB allowance. Their fair use is not really fair imo.

Why call it unlimited when it is quite limited!

Marlow

Poncke wrote: »

Ok their 1000mb plan has 1TB allowance. Their fair use is not really fair imo.

Why call it unlimited when it is quite limited!

You will find very few providers, that mean unlimited, whey they say unlimited.

- Vodafone is the same. 1 TB fair use on their fibre services.
- there are rumours, that once Sky starts selling FTTH on SIRO and OpenEIR, it will have a 1TB fair use policy.
- Eir retail used to say unlimited, but then charge 50 EUR per 10 GB up to 100 EUR per month once you exeeded 1 TB. They have now removed that limit, but only for new and re-contracting customers from July and onwards.

And others, that mean what they specify.

- Westnet is truely unlimited. (with no hidden fair usage policy)
- Airwire has no cap .. which means unlimited. (with no hidden fair usage policy) .. and previously to that a clearly specified limit.

You always need to read the small print and the terms and conditions.

/M

Poncke

Just had a call from the engineer, there is no fibre at all in our estate. LOL. Said sales shouldn't have signed me up.

What a farce this company is.

BArra

What exactly have you tried to sign up for?

FTTC/VDSL - fibre to cabinet - up to 100Mbps
FTTH - fibre to the home - up-to 1Gbit

if you signed up for FTTC/VDSL, its a green cabinet where the fibre is fed to, from there, its copper phone line into your home

put your eircode into https://fibrerollout.ie/rollout-map/

- zoom out a bit and look for the nearest cabinet to gauge distance, you need to be under 2km at a maximum, the nearer the better

Poncke

What exactly have you tried to sign up for?

FTTC/VDSL - fibre to cabinet - up to 100Mbps
FTTH - fibre to the home - up-to 1Gbit

I signed up for FTTC.

The cabinet is within 1km but I live in a new estate without copper to the door, apparently. Which is weird, I have a phone line in my kitchen.

Johnboy1951

Poncke wrote: »

I signed up for FTTC.

The cabinet is within 1km but I live in a new estate without copper to the door, apparently. Which is weird, I have a phone line in my kitchen.

The phone must have some means of connecting and that is likely copper but could be FTTH if installed.

Falconire

Poncke wrote: »

I signed up for FTTC.

The cabinet is within 1km but I live in a new estate without copper to the door, apparently. Which is weird, I have a phone line in my kitchen.

With the Fiber cabinet being 1km away your line might not give you the full 100Mbps

Marlow

Falconire wrote: »

With the Fiber cabinet being 1km away your line might not give you the full 100Mbps

Might ? Wont !!

At 1km cable run you're down to between 20-28 Mbit/s. With the cabinet being 1km away, the cable run will be longer than that. At 1.3km it drops to 18 Mbit/s.

And that's with a good cable. Any degradation and it's less.

/M

Poncke

I drove the distance, its about 400-500 meter, and thats driving the road, so not a straight line.

Poncke

Marlow wrote: »

Might ? Wont !!

At 1km cable run you're down to between 20-28 Mbit/s. With the cabinet being 1km away, the cable run will be longer than that. At 1.3km it drops to 18 Mbit/s.

And that's with a good cable. Any degradation and it's less.

/M

Seems that you are a bit pessimistic with your speeds

https://www.increasebroadbandspeed.co.uk/2013/chart-bt-fttc-vdsl2-speed-against-distance

I would say at 1.3km 100mb/s would still be 29mb/s

At 500 meter 75mb/s

I can live with that until they roll out FTTH.

BArra

its likely to be better being pessimistic with FTTC when you are dealing in unknown copper cable runs, cable condition etc, that link you posted is best case scenario and exact numbers, something that you don't have really, its just an estimated guide

I'm still wondering what the issue is, if you signed up to FTTC and you say its roughly 400-500 metres away (ish) then what's the problem with getting connected?

You have a phone point in the kitchen but no copper connecting to it? what happens if you plug a phone in?

what explanation did you get and how to resolve it?

Marlow

Poncke wrote: »

Seems that you are a bit pessimistic with your speeds

https://www.increasebroadbandspeed.co.uk/2013/chart-bt-fttc-vdsl2-speed-against-distance

I would say at 1.3km 100mb/s would still be 29mb/s

At 500 meter 75mb/s

I can live with that until they roll out FTTH.

Those figures are what BT published.

Here are the figures, that OpenEIR used to publish on their own website as part of the rollout map, until the map recently got updated and the table removed:

This table has figures for VDSL2 with vectoring.


So ...

70 Mbit/s at 500m cable-run under optimal conditions.
18 Mbit/s at 1.3km cable-run under optimal conditions.

And that requires that OpenEIR has ran the cable the way you think they have and that they do connect you to the nearest cabinet. Sometimes that's not the case.

/M

Poncke

So I take 70mb/s then, because its about 500 meter.

Anyway, just saw a digger in the estate and asked them if they are putting in copper. And so they are connecting the estate to the cabinet now, so should have FTTC available in about 3 weeks.