Address to send account cancellation letter

whatever99

Hi,

Where do I send the cancellation letter? I cannot find the address on your website, and I am on hold to your call centre for AGES now. The only address I can find on the website is for switching. 

I've seen some other threads here saying that a cancellation letter was refused as it has to be done over the phone. Which way should it be done - in a letter or over the phone? 

EDIT: After being on hold for 33 minutes, I was cut off. Disgraceful service :mad::mad:

eir: Kyle

whatever99 wrote: »

Hi,

Where do I send the cancellation letter? I cannot find the address on your website, and I am on hold to your call centre for AGES now. The only address I can find on the website is for switching.

I've seen some other threads here saying that a cancellation letter was refused as it has to be done over the phone. Which way should it be done - in a letter or over the phone?

EDIT: After being on hold for 33 minutes, I was cut off. Disgraceful service :mad::mad:

Hi there whatever99

So sorry to hear about your experience.


You can send letter to:



Cancellations
eir
3rd floor
Telephone House
43-57 Marlborough
St, Rotunda
Dublin 1

or

Cancellations
1HSQ
St. John's Road
Dublin 8


-Kyle