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Address to send account cancellation letter

  • 16-10-2018 2:56pm
    #1
    whatever99
    Registered Users, Registered Users 2 Posts: 138 ✭✭


    Hi,

    Where do I send the cancellation letter? I cannot find the address on your website, and I am on hold to your call centre for AGES now. The only address I can find on the website is for switching. 

    I've seen some other threads here saying that a cancellation letter was refused as it has to be done over the phone. Which way should it be done - in a letter or over the phone? 

    EDIT: After being on hold for 33 minutes, I was cut off. Disgraceful service :mad::mad:


Comments

  • #2
    eir: Kyle
    Closed Accounts Posts: 419 ✭✭eir: Kyle


    whatever99 wrote: »
    Hi,

    Where do I send the cancellation letter? I cannot find the address on your website, and I am on hold to your call centre for AGES now. The only address I can find on the website is for switching.

    I've seen some other threads here saying that a cancellation letter was refused as it has to be done over the phone. Which way should it be done - in a letter or over the phone?

    EDIT: After being on hold for 33 minutes, I was cut off. Disgraceful service :mad::mad:
    Hi there whatever99

    So sorry to hear about your experience.


    You can send letter to:



    Cancellations
    eir
    3rd floor
    Telephone House
    43-57 Marlborough
    St, Rotunda
    Dublin 1

    or

    Cancellations
    1HSQ
    St. John's Road
    Dublin 8


    -Kyle


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