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Regarding verified by Visa

  • 13-10-2018 3:24pm
    #1
    marksetgo
    Registered Users, Registered Users 2 Posts: 24 ✭


    Hi 

    Is there a way of changing how I can receive my verified by visa
    Rather than to my mobile phone number or even disable it

    I'm travelling at the moment and it is causing problems for me when
    I try to book things online sometimes it will askilled to be verified by Visa 

    As I'm not in Ireland and outside the eu I cannot receive a txt messaget
    To the Irish my number that is registered to my visa card

    Is it possible to receive the verified message ththrough email or
    Turn it off completely 

    Thanks in advance 


Comments

  • #2
    Bank of Ireland: Darren
    Closed Accounts Posts: 991 ✭✭✭Bank of Ireland: Darren


    marksetgo wrote: »
    Hi 

    Is there a way of changing how I can receive my verified by visa
    Rather than to my mobile phone number or even disable it

    I'm travelling at the moment and it is causing problems for me when
    I try to book things online sometimes it will askilled to be verified by Visa 

    As I'm not in Ireland and outside the eu I cannot receive a txt messaget
    To the Irish my number that is registered to my visa card

    Is it possible to receive the verified message ththrough email or
    Turn it off completely 

    Thanks in advance 

    Hi marksetgo,

    Thanks for getting in touch with us here.

    If you enable roaming on your phone you should be able to receive text messages from us. Alternatively you can also call our 3D secure section from abroad on 0035312500370 and the advisers there will be more than happy to check your details and confirm what other options are available to you.
    Thanks again,
    Darren.


  • #3
    marksetgo
    Registered Users, Registered Users 2 Posts: 24 ✭marksetgo


    Hi Darren

    Thanks for the reply

    Is there an email address for the 3D secure section?

    Regards Mark


  • #4
    Bank of Ireland: Darren
    Closed Accounts Posts: 991 ✭✭✭Bank of Ireland: Darren


    marksetgo wrote: »
    Hi Darren

    Thanks for the reply

    Is there an email address for the 3D secure section?

    Regards Mark

    Thanks for getting back to me Mark. In this case I would have to ask you to call the number given in the previous message.

    Thanks again,
    Darren.


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