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Calls to the UK breaking after 15 minutes exactly

  • 11-10-2018 11:55PM
    #1
    horslips
    Registered Users, Registered Users 2 Posts: 119 ✭✭


    Hi,

    I have your basic sim-only business plan service.

    When I ring the UK (and I think it might be only to landlines) the calls break down after exactly 15 minutes and I have to call the person back.

    Very frustrating, annoying and wholly inappropriate for business calls.

    Can you assist please?


Comments

  • #2
    eir: Kyle
    Closed Accounts Posts: 419 ✭✭eir: Kyle


    horslips wrote: »
    Hi,

    I have your basic sim-only business plan service.

    When I ring the UK (and I think it might be only to landlines) the calls break down after exactly 15 minutes and I have to call the person back.

    Very frustrating, annoying and wholly inappropriate for business calls.

    Can you assist please?
    Hi there horslips

    Would you have times and dates when this happened? If so, PM me your account number, registered address, email and DOB and I'll see if I can get this looked into

    -Kyle


  • #3
    horslips
    Registered Users, Registered Users 2 Posts: 119 ✭✭horslips


    eir: Kyle wrote: »
    horslips wrote: »
    Hi,

    I have your basic sim-only business plan service.

    When I ring the UK (and I think it might be only to landlines) the calls break down after exactly 15 minutes and I have to call the person back.

    Very frustrating, annoying and wholly inappropriate for business calls.

    Can you assist please?
    Hi there horslips

    Would you have times and dates when this happened? If so, PM me your account number, registered address, email and DOB and I'll see if I can get this looked into

    -Kyle
    Hi Kyle,

    Thank you for your prompt response.  PM sent.


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