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Phone Upgrade

  • 09-10-2018 10:52pm
    #1
    anheneti
    Registered Users, Registered Users 2 Posts: 183 ✭✭


    I received my iPhone 8 upgrade yesterday, I’ve tried contacting customer support but after being on hold 45 minutes I gave up waiting and hung up. The battery is worse than the 3 year old iPhone 6 I replaced, the main reason I upgraded was because it needs a new battery..
    Is their a way of checking to see if it’s a refurbished phone?
    Can someone contact me please?


Comments

  • #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    anheneti wrote: »
    I received my iPhone 8 upgrade yesterday, I’ve tried contacting customer support but after being on hold 45 minutes I gave up waiting and hung up. The battery is worse than the 3 year old iPhone 6 I replaced, the main reason I upgraded was because it needs a new battery..
    Is their a way of checking to see if it’s a refurbished phone?
    Can someone contact me please?
    Hi anheneti, 

    I'm sorry to hear this, I understand this is frustrating. 

    The best advice I can offer is to go into your local eir store, they will be able to assist you there and advise you on all. 

    Thanks 

    Tracey 


  • #3
    anheneti
    Registered Users, Registered Users 2 Posts: 183 ✭✭anheneti


    eir: Tracey wrote: »
    Hi anheneti, 

    I'm sorry to hear this, I understand this is frustrating. 

    The best advice I can offer is to go into your local eir store, they will be able to assist you there and advise you on all. 

    Thanks 


    Tracey 

    Hi Tracey
    Thanks for the reply, I bought it online can I still take it to my local eir store?


  • #4
    eir: Kyle
    Closed Accounts Posts: 419 ✭✭eir: Kyle


    anheneti wrote: »
    eir: Tracey wrote: »
    Hi anheneti, 

    I'm sorry to hear this, I understand this is frustrating. 

    The best advice I can offer is to go into your local eir store, they will be able to assist you there and advise you on all. 

    Thanks 


    Tracey 

    Hi Tracey
    Thanks for the reply, I bought it online can I still take it to my local eir store?
    Hi there anheneti

    That is correct. It doesn't matter on what channel you purchased this device. All stores deal with those queries

    -Kyle


  • #5
    anheneti
    Registered Users, Registered Users 2 Posts: 183 ✭✭anheneti


    eir: Kyle wrote: »
    Hi there anheneti

    That is correct. It doesn't matter on what channel you purchased this device. All stores deal with those queries

    -Kyle

    Thanks


  • #6
    eir: Kyle
    Closed Accounts Posts: 419 ✭✭eir: Kyle


    anheneti wrote: »
    eir: Kyle wrote: »
    Hi there anheneti

    That is correct. It doesn't matter on what channel you purchased this device. All stores deal with those queries

    -Kyle

    Thanks
    More than welcome
    -Kyle


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